Marnita Ketchum
Grand Prairie,TX
Summary
Experienced Security Monitor with quick instincts. Actively monitor surroundings and guards physical, monetary and personnel assets. Establishes policies and action plans to guarantee success and optimal team performance. Solid history training team members on standard protocol when patrolling.
Overview
11
11
years of professional experience
Work History
Security Officer
Target Distribution Center
01.2021 - 08.2023
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conducted regular patrols of key areas to spot and control security concerns.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
Assistant Manager
Sudo Restaurant
02.2014 - 12.2020
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
Bar Manager
Dugan's Restaurant
04.2012 - 02.2015
- Closed out cash register and prepared cashier report at close of business.
- Maximized customer service by training staff, overseeing operations, and resolving issues.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
Education
High School Diploma -
Hamden High School
Hamden, CT07.1998
Skills
- Customer Inquiries
- Interior and Exterior Patrol
- Crisis Intervention Training
- Attentive and Observant
Timeline
Security Officer
Target Distribution Center
01.2021 - 08.2023
Assistant Manager
Sudo Restaurant
02.2014 - 12.2020
Bar Manager
Dugan's Restaurant
04.2012 - 02.2015
High School Diploma -
Hamden High School
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