Summary
Overview
Work History
Education
Skills
Timeline
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Ma Robelle Joy Capulong

Ma Robelle Joy Capulong

650 Faxina Avenue La Puente

Summary

Skilled in compassionate caregiving and medication management, I significantly enhanced client well-being at Community Education Associate's through attentive support and efficient medication monitoring. My adeptness in social skills and daily living support, coupled with proficiency in mail sorting operations, underscores my ability to improve operational efficiency and customer satisfaction, showcasing a versatile skill set.

Overview

14
14
years of professional experience

Work History

Direct Care Staff Member

Community Education Associate's
03.2018 - Current
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Documented patient progress through detailed record-keeping, contributing to ongoing evaluation of care plans effectiveness.
  • Enhanced patient well-being by providing compassionate and attentive care in daily routines.
  • Assisted with personal hygiene tasks for improved health and dignity of patients.
  • Provided medication management, ensuring accurate administration and adherence to prescribed schedules.
  • Safeguarded patients by closely monitoring their behavior.
  • Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
  • Kept clients engaged in social networks and communities for personal health and growth.
  • Planned healthy meals, purchased ingredients, and cooked meals to provide adequate nutrition for client wellbeing.
  • Documented client progress and services performed, reporting changes in client condition to manager or supervisor.
  • Guided patients toward achieving personal goals by offering emotional support, encouragement, and practical advice.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Recognized and reported abnormalities or changes in patients' health status to case manager.
  • Promoted a positive environment by engaging patients in recreational activities tailored to their interests and abilities.
  • Assisted disabled clients to support independence and well-being.

PSE Clerk

USPS
11.2018 - 03.2019
  • Facilitated timely delivery of packages by ensuring proper labeling and placement within designated sorting bins according to postal codes.
  • Maintained accurate records of mail volume processed, ensuring streamlined operations and timely delivery.
  • Loaded and unloaded shipping containers and vehicles.
  • Enhanced customer satisfaction by efficiently sorting, routing, and distributing mail to appropriate destinations.
  • Ensured smooth operations through regular maintenance checks on postal equipment, reporting malfunctions promptly for quick resolution.
  • Accelerated processing times with effective use of automated equipment for mail sorting and distribution.
  • Optimized time management skills while working under tight deadlines for daily dispatches of outgoing mail.

PSE Clerk

LBC Express
03.2011 - 03.2014
  • Facilitated timely delivery of packages by ensuring proper labeling and placement within designated sorting bins according to postal codes.
  • Maintained accurate records of mail volume processed, ensuring streamlined operations and timely delivery.
  • Loaded and unloaded shipping containers and vehicles.
  • Increased efficiency in mail handling by training new staff on USPS procedures and guidelines.
  • Enhanced customer satisfaction by efficiently sorting, routing, and distributing mail to appropriate destinations.
  • Sorted mail according to size, shape and destination.
  • Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.

Education

Bachelor Of Commerce - Commerce

University of Sto Thomas
Manila Philipines
03.2000

High School Diploma - High School Diploma

Dr. Juan G Nolasco
Manila Philippines
03.1998

Skills

  • Social skills
  • Daily living activities
  • Medication monitoring
  • Compassionate care
  • Medication management
  • Daily living support
  • Compassionate caregiving

Timeline

PSE Clerk

USPS
11.2018 - 03.2019

Direct Care Staff Member

Community Education Associate's
03.2018 - Current

PSE Clerk

LBC Express
03.2011 - 03.2014

Bachelor Of Commerce - Commerce

University of Sto Thomas

High School Diploma - High School Diploma

Dr. Juan G Nolasco

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Ma Robelle Joy Capulong