Overview
Work History
Education
Skills
Languages
Timeline
Generic

Maroua Chaalal

Chicago,IL

Overview

7
7
years of professional experience

Work History

Baggage Service Agent

02.2025 - Current
  • Assisted passengers with baggage inquiries and claims to ensure satisfaction and resolution.
  • Coordinated with airline personnel to track lost luggage and expedite recovery process.
  • Documented baggage status updates using computerized tracking systems for accurate record-keeping.
  • Communicated effectively with customers regarding policy information and claim procedures.

English Teachger

10.2018 - 05.2024
  • Developed engaging lesson plans to enhance student comprehension and interest in literature.
  • Implemented differentiated instruction strategies to accommodate diverse learning styles and abilities.
  • Facilitated collaborative learning environments through group projects and peer reviews.
  • Assessed student performance using formative and summative evaluations to track progress effectively.

Education

English Teacher Diploma - Teaching English As A Second Language

Superior School of Teachers
Algeria
07-2018

Skills

  • Claims
  • Ticketing system expertise
  • Passenger assistance
  • Baggage handling

Languages

English
Professional Working
Arabic
Native or Bilingual
French
Full Professional

Timeline

Baggage Service Agent

02.2025 - Current

English Teachger

10.2018 - 05.2024

English Teacher Diploma - Teaching English As A Second Language

Superior School of Teachers
Maroua Chaalal