Marqita Coleman
Cleveland,OH
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals. Hardworking professional bringing proven direct support experience developed during healthcare career. Knowledgeable about paperwork procedures, mobility assistance and documentation requirements. Team-oriented and adaptable to changing needs.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Patient Care Technician
University Hospital - University Health System
Cleveland, OH
11.2020 - Current
- Obtained patient vital signs and reported results to staff nurse or physician to identify changes from prior measurements.
- Provided emotional support to patients and their families during difficult times.
- Safeguarded patient privacy with strict adherence to HIPAA protocols.
- Promoted patient satisfaction by assisting with bathing, dressing and exercising.
- Restocked unit frequently with necessary medical supplies.
- Instructed new employees on proper techniques of performing daily tasks.
- Documented patient intake and dietary requirements and aided with feeding and monitoring.
- Collected biological specimens and packaged for laboratory transport to complete diagnostic tests.
- Maintained inventory levels of stock items, supplies and equipment to foster smooth and cost-effective unit operations.
- Assisted with patient admissions, discharges and transfers.
Lead Server
Judson Smart Living
Chagrin Falls, OH
03.2020 - Current
- Maintained knowledge of menu items, ingredients and preparation methods to assist guests with menu selection.
- Coordinated with kitchen staff to ensure smooth flow of orders from preparation to delivery at the table.
- Presented menus and answered questions regarding items.
- Took reservations and to-go orders to streamline process for both customer and restaurant.
- Interacted and engaged with patrons to promote friendly environment.
- Maintained cleanliness in the dining room by wiping down tables, chairs, and other surfaces between seating's.
- Leveraged POS system to receive and take guest orders and process payment.
- Enforced health regulations concerning food handling, storage, sanitation practices.
- Set up banquet functions according to instructions provided by banquet captain or manager.
- Provided exceptional service to high volume of daily customers.
- Addressed customer complaints in an efficient and courteous manner while adhering to restaurant standards.
Patient Observer
University Hospital - University Health System
Cleveland, OH
11.2019 - Current
- Monitored waiting areas to ensure a comfortable and safe environment for patients and visitors.
- Performed basic physical assessments including temperature, pulse rate, respiration rate and blood pressure measurements.
- Observed behavior patterns for changes that may indicate a potential problem or concern for the patient's health status.
- Provided companionship through conversation and activities appropriate for the patient's condition.
Education
Diploma Practical Nursing - Nursing
Herzing University
Dearborn, MI05-2024
Skills
- Infection prevention
- Vital signs monitoring
- Compassionate care
- Team collaboration
- Patient advocacy
- Clinical training
- Professional bedside manner
- Data collection
- Blood glucose monitoring
- High level of autonomy
- End-of-life care
- Infection control
Certification
- Licensed Practical Nurse (LPN),Multistate-State Leisure Number LPN. 192302 (December 2024).
- CPR & BLS Certification
Timeline
Patient Care Technician
University Hospital - University Health System
11.2020 - Current
Lead Server
Judson Smart Living
03.2020 - Current
Patient Observer
University Hospital - University Health System
11.2019 - Current
Diploma Practical Nursing - Nursing
Herzing University
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