Marquan McDonald
LAWRENCE,KS
Summary
Adaptable Job Title accurate in completing orders, replenishing serving stations and cleaning spills. Assists servers by collecting payments, issuing receipts and setting order trays before delivering food to customers' tables. Light-hearted and friendly professional skilled in customer service.
Overview
1
1
year of professional experience
Work History
Drive Thru
McDonald's
11.2022 - 09.2023
- Resolved customer complaints promptly, demonstrating empathy and understanding in addressing their concerns.
- Managed drive-thru queue efficiently, directing traffic flow as needed to minimize wait times and ensure a smooth customer experience.
- Promoted upselling opportunities to increase overall revenue while catering to customer needs.
- Participated in team meetings and training sessions to stay current on best practices for providing exceptional service in the drive-thru environment.
Education
N/A - N/A
Washington High School
Kansas City, KS04.2022
Skills
Drive thru and cleaning and taking orders
Timeline
Drive Thru
McDonald's
11.2022 - 09.2023
N/A - N/A
Washington High School