Marquan Smart
Philadelphia,PA
Summary
Philadelphia, Pennsylvania Summary Highly Technically competent, great work ethic when it come to a job or a task. Very dependable , Team-oriented , great communication skills and creativity.Customer Service Representative with two years of experience in the technology. Aspiring customer service specialist possessing a high school diploma. Strong communication and interpersonal skills with a focus on active listening and emotional intelligence. Passionate about helping people by finding creative and fast solutions.
Overview
2
2
years of professional experience
Work History
Home Health Aide
Icare
Philadelphia, Pennsylvania
08.2021 - 03.2022
- Ensure that client takes daily oral medications as prescribed by his doctor
- Customer service Data Entry
- Warehouse Experience Security System Experience
- Front Desk Hospital Experience, English
- Supervise all routines, including hygiene and bedtime preparation
- Run errands as needed to facilitate patient satisfaction
- Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
- Provided mobility assistance such as walking and regular exercising.
Security Officer
JEFFERSON HOSPITAL, Allied Universal
Philadelphia, Pennsylvania
08.2021 - 01.2022
- Followed protocol and continuously demonstrated knowledge of local, state and federal laws and regulations; recognized for zero incidents on disciplinary record
- Answer and screen telephone calls, recording messages for quick reply as needed
- Scan incoming visitors, using wands and x-ray machiens
- Manage the safety for people in the building
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Checked and verified photo identification prior to granting facility access.
Package Handler/Sorter
UPS
Philadelphia, Pennsylvania
06.2020 - 02.2021
- Using scanners and other software devices for sorting and processing that packages - Sorter
- Then working as a team to load up the truck , cans of a large amount of packages- Package handler
- Working here help gaining warehouse skills and learn how to Perform routine preventative and safety checks and notify appropriate contact of potential hazards or mechanical issues
- Used hand-held scanners and physical logs to accurately track item movements.
- Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
Wydnmoor Hills
Housekeeping
New Philadelphia, PA
12.2021 - 04.2022
- Worked in environmental around residential to make them feel safe .
- Clean , buff floors, residents rooms , bathroom and offices
- Oversaw day-to-day activities of residents in residents facility.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Worked flexible hours; night, weekend, and holiday shifts.
Education
Criminal Justice and Business Management
Building 21 High School
06.2021
Skills
- Languages
- Healthcare Education
- Data Entry
- Team Collaboration
- Check in and Checkout Procedures
- Guest Registration
- Incoming Mail Sorting
- Hospitality Environments
- Positive Team Player
- Maintaining Safety Practices
- Productivity and Time Management
- Critical Thinking
- General Housekeeping
- Team Support and Collaboration
- Understanding Customer Needs
- Customer Data Confidentiality
- Answering Customer Questions
- Load Planning Communication
- Ramp Checklist Completion
- Work Order Following
- Data Research and Analysis
- Front Desk Operations
- Computer Proficiency
Timeline
Wydnmoor Hills
Housekeeping
12.2021 - 04.2022
Home Health Aide
Icare
08.2021 - 03.2022
Security Officer
JEFFERSON HOSPITAL, Allied Universal
08.2021 - 01.2022
Package Handler/Sorter
UPS
06.2020 - 02.2021
Criminal Justice and Business Management
Building 21 High School