Marquavious Ellison
Red Lobster
Columbia
6
years of professional experience
Dynamic culinary professional with expertise in kitchen safety, team leadership, and process improvement. Committed to enhancing customer satisfaction through creative menu development and efficient workflows.
Work History
Cook/Supervisor
3 Years- Supervised kitchen staff to ensure adherence to food safety and sanitation standards.
- Ensured compliance with health regulations through regular kitchen inspections and audits.
- Ensured consistent food quality with strict adherence to recipes, portion control, and presentation standards.
- Coordinated daily food preparation tasks to optimize workflow and efficiency.
- Trained new team members on cooking techniques and operational procedures.
- Implemented process improvements that enhanced meal delivery speed and quality.
- Monitored inventory levels and placed orders to maintain stock for menu items.
- Led team meetings to discuss performance metrics and address operational challenges.
- Collaborated with management to develop seasonal menu items based on customer feedback.
- Addressed customer complaints promptly to resolve issues and maintain satisfaction. promptly to enhance satisfaction.
Information Technology Specialist
1 Year- Managed software installations and updates, ensuring system reliability across the organization.
- Resolved technical issues for end-users, enhancing operational efficiency and service quality.
- Managed helpdesk operations, prioritizing tasks according to urgency and impact on overall business functions.
- Used ticketing systems to manage and process support actions and requests.
- Performed daily system monitoring, verifying integrity and availability of hardware, server resources, systems and key processes.
- Conducted system performance assessments, identifying areas for improvement and implementing effective solutions.
- Collaborated with cross-functional teams to integrate new technologies into existing workflows seamlessly.
- Developed training materials for new technology initiatives, improving staff proficiency and reducing support requests.
- Mentored junior IT staff, fostering skill development and promoting best practices in technical support.
Cookvoer Night Stocker
10 Months- Improved store organization by efficiently restocking shelves and displays during overnight shifts.
- Ensured accurate product placement by carefully following planograms and store layouts.
- Readied items for sales floor stocking by affixing tags and preparing shelf labels.
- Contributed to a safe working environment by adhering to safety regulations during overnight shifts.
- Increased overall store cleanliness with thorough cleaning and maintenance of aisles, shelves, and storage areas.
- Exhibited strong time management skills by consistently completing tasks within assigned deadlines while maintaining a high level of accuracy and attention to detail.
- Removed all boxes and related trash from sales floor and processed through compactors.
Cook
6 Months- Prepared a variety of dishes following standardized recipes and presentation guidelines.
- Trained new kitchen staff on food preparation techniques and safety protocols.
- Implemented efficient kitchen workflows to optimize food production processes.
- Managed inventory levels, ensuring freshness and quality of ingredients.
- Monitored food safety compliance, including proper storage and handling procedures.
- Maintained cleanliness and organization of kitchen equipment and workstations.
- Collaborated with front-of-house team to ensure timely service and customer satisfaction.
Education
High School Diploma
- [Number] GPA
Skills
Seafood preparation
Stocks and soups
Sauce preparation
Portion control
Inventory management
Waste management
Timeline
Cook/Supervisor
Red Lobster
06.2023 - 06.2026Read More
Information Technology Specialist
Global Call Center
11.2021 - 11.2022Read More
Cookvoer Night Stocker
Walmart
12.2020 - 10.2021Read More
Cook
Mellow Mushroom
06.2020 - 12.2020Read More
Grovetown High School
High School Diploma
Read More