Summary
Overview
Work History
Education
Skills
Timeline
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Marque Reed

Calumet City,IL

Summary

Dynamic professional with extensive hands-on experience in technology, adept at navigating complex challenges. Strong problem-solving skills and a proactive approach to new tasks drive consistent success in diverse environments. Recognized for adaptability, creativity, and a results-oriented mindset, consistently delivering impactful solutions. Committed to making meaningful contributions that advance organizational goals and foster growth.

Overview

12
12
years of professional experience

Work History

Media/Tech Support

Holmes Elementary School
09.2013 - Current
  • Inspects and maintains computer and network equipment by assessing malfunctions of hardware/software and making executive appropriate actions for the network operations.
  • Created a “Check In-Check-Out” system for monitoring loaner computers amongst students
  • Repairs and/or procures computers, network equipment and software, requiring specialized computer and electronic repair skills for the purpose of maintaining computer and network equipment in a safe and functioning operating condition.
  • Assist in the maintenance of the STEM laboratory
  • Created and maintained a computer lab schedule for all students to visit weekly.
  • Maintain all students’ email addresses.
  • Develop and support technology for online assessments such as IAR, IReady, NWEA
  • Instructed students regarding the fundamentals of typing, MicroSoft Office, and/or assisted students with research projects.
  • Maintain exemplary records of inventory related to technological devices.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Passionate about learning and committed to continual improvement.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Learned and adapted quickly to new technology and software applications.

Education

BA - Human Services: Non-Profit Management/Youth Development

Aurora University
Aurora, Il
06.2007

Skills

  • Installs hardware and software computer programs and utilize network equipment specializing memory chips and provide instruction to all levels of staff to use Google, Zoom, MicroSoft, CLEVER, MAP, IAR, PowerSchool, Clever, and other various standardized assessments
  • Troubleshooting issues/problems that arise and assess malfunctions of hardware throughout the instructional day
  • Repairs computers, peripherals, network equipment, software and electronic repairs to help maintain a functional and safe learning environment
  • Coordinates with other staff members for the purpose of completing projects/computer related work orders efficiently and on time
  • Provides instruction to all staff/students signing onto CLEVER network
  • Basic knowledge of Power School and Skyward systems for data handling
  • Instructs staff on new and existing software applications
  • Reports directly to the Technology Director
  • Analytical problem-solving
  • Flexible and adaptable
  • Attention to detail
  • Dependable and responsible
  • Excellent communication
  • Proficient in computer applications

Timeline

Media/Tech Support

Holmes Elementary School
09.2013 - Current

BA - Human Services: Non-Profit Management/Youth Development

Aurora University
Marque Reed