Marquel McElvin
Macon,GA
Summary
Dynamic Personal Banker III at Cadence Bank with a proven track record in financial advising and relationship building. Experienced in loan processing and cash management, I excel in enhancing customer satisfaction, and driving sales growth. Recognized for leading initiatives that foster community engagement and financial literacy, while consistently achieving sales targets.
Overview
12
12
years of professional experience
Work History
Personal Banker III
Cadence Bank
Macon, GA
05.2022 - Current
- Promote high customer satisfaction by resolving problems, being knowledgeable, and demonstrating friendly service.
- Facilitated morning huddles in the branch, while also engaging with other business owners during weekly meetings to explore referral opportunities and strengthen relationships.
- Growing as a leader for Cadence Bank by being present at ribbon cuttings around the community, while also volunteering to read to the youth, and leading financial literacy groups.
- Educate clients on banking services, and promote suitable financial solutions.
- Loan officer proficient in managing unsecured and secured loan bookings and credit card applications.
Sales Representative
Geico
Macon, GA
06.2013 - 05.2022
- Engaged with customers to understand their needs and preferences.
- Led the sales team in two different categories. (auto, motorcycle)
- Part of a team that analyzed training needs to customize a program for auto sales reps to transition to motorcycle sales.
Education
High School Diploma -
Dothan High Schoiol
Dothan, AL06-2009
Skills
- Financial advising
- Loan processing
- Cash management
- Risk assessment
- Banking software
- Customer relationship management
- Relationship building
- Problem-solving skills
- Upselling
Timeline
Personal Banker III
Cadence Bank
05.2022 - Current
Sales Representative
Geico
06.2013 - 05.2022
High School Diploma -
Dothan High Schoiol