Marquell Ricks
Riverside,CA
Summary
Seasoned Human Service Worker & Transitional Home Facility Manager specializing in situational assessments, conflict resolution and effective communication. Services clients to promote optimum mental, emotional and behavioral health in collaboration with other members of behavioral health care team. Demonstrates psycho-social assessment, treatment planning and advocacy skills.
Accommodating individual skillful in creating customized plans for each client. Commended for effectively handling complex claims and rectifying discrepancies. Motivated professional who offering adds value to any organization in need of great collaboration, interpersonal and multitasking abilities. Meets tight deadlines.
Overview
7
7
years of professional experience
Work History
Transitional Home Facility Manager
Silence Aloud,Inc
Moreno Valley, CA
11.2013 - 12.2020
- Recruited, trained, managed and evaluated performance of staff members involved in daily operations.
- Prepared and submitted reports on facility operations, including budget updates.
- Implemented policies related to health and safety regulations at the workplace premises.
- Adhered strictly to confidentiality guidelines regarding client information at all times.
- Maintained accurate records of client attendance, progress notes, medications, and incident reports.
- Conversed with residents to promote social interaction and reinforce positive behaviors.
- Provided direct supervision and support for staff members to ensure compliance with established policies and procedures.
- Served as a liaison between families and guardians and agency staff ensuring proper communication among all parties involved.
- Participated in meetings with state licensor's or other stakeholders regarding program standards and outcomes.
- Collaborated with other healthcare professionals such as psychiatrists, psychologists, therapists to provide comprehensive care services for clients.
- Performed daily assessments of client behavior changes or physical health status.
- Supervised group home for six residents with behavioral and developmental disabilities issues by motivating direction of twelve staff members.
- Planned weekly menus based on nutritional requirements of each resident and maintained food inventory levels accordingly.
Campus Supervisor (Temp Job for Training)
Florence Crittenton Family & Child Services
Fullerton, CA
10.2018 - 01.2019
- Supervised over 20 employees on the PM shift, delegated duties to employees and in charge of overseeing a total of 48 teenage girls and 22 infants on the site of the facility campus
- Participated in team meetings and professional development activities to stay current on best practices in case management. Directed activities of professional and technical staff members and volunteers.
- Collaborated with multidisciplinary teams to develop strategies for meeting clients' goals.
- Evaluated work of staff and volunteers to maintain quality and effectiveness of resources.
- Developed and maintained case management plans in accordance with agency policies and procedures.
- Linked clients with social services, health care providers and governmental agencies to help claim or reclaim individual autonomy.
- Provided case management services including intake, assessment, crisis intervention, advocacy, referral and monitoring of families.
- Assisted individuals with eligibility for available benefits. Educated clients about available resources and how to access them effectively.
- Maintained logs and electronic client records following department and agency policies for effective monitoring. Assessed client needs and developed individualized service plans to meet those needs.
Behavioral Health Specialist/Paraprofessional
Oak Grove Center For Education Treatment & The Arts
Murrieta, CA
02.2015 - 03.2017
- Participated in team meetings to discuss cases and review clinical decisions.
- Monitored client progress through regular assessments and documented changes in behavior or symptoms. Modified treatment activities or approaches as needed to comply with changes in clients' status.
- Assisted clients in developing coping skills to manage stress, anxiety, depression, and other mental health issues.
- Gathered and researched information about community mental health needs or resources used in conjunction with therapy.
- Participated in assessments and visits with patients in various types of settings.
- Provided extensive residential staff training in such areas as symptoms management and effective intervention strategies.
- Advised families on how to best support their loved ones struggling with mental illness. Facilitated therapeutic activities such as art therapy, music therapy, and recreational activities.
- Documented information for charts, progress reports, assessments and other paperwork within specific timeframes.
- Facilitated therapeutic activities such as art therapy, music therapy, and recreational activities.
Education
Bachelor of Science - Human Service Management
University of Phoenix
Phoenix, AZ (online)05.2013
Skills
- Communicate exceptionally well with others
- Ability to adapt to change and a person who takes responsibility for their ongoing professional development
- Group Facilitation
- Treatment Planning
- Patient Counseling
- Experience With At-Risk Youth
- Administrative Management
- Case Documentation
- Behavioral Therapy
- Mood Disorders Knowledge
- Service Accessibility Improvements
- Emergency Response Training
- Community Outreach Expert
- High-Risk Populations Identification
- Strategic Planner
- Proficient in the use of all Microsoft office applications & a typing speed of 50 words per min
- A strong collaborator & team player who always puts the needs of clients & staff first
- Staff Recruiting
Accomplishments
Acknowledged as the top college football recruiter during my tenure working for The Familie V2 Sports Agency, brought in 80% of the prospects and signed most of them to NIL(Name,Image & Likeness) deals.
- University of Phoenix Alumni Association affiliate.
Founder of Sai Imani Foundation, non profit organization that caters to helping high school seniors with finding aid and scholarships to help pay for college. - A notable, winning and well known successful assistant high school football coach for Corona Centennial High School in Corona, CA which is one of the top high school football programs in California and within the United States. Won two CIF Southern Section Championships as an assistant coach and went to one state championship.
Timeline
Campus Supervisor (Temp Job for Training)
Florence Crittenton Family & Child Services
10.2018 - 01.2019
Behavioral Health Specialist/Paraprofessional
Oak Grove Center For Education Treatment & The Arts
02.2015 - 03.2017
Transitional Home Facility Manager
Silence Aloud,Inc
11.2013 - 12.2020
Bachelor of Science - Human Service Management
University of Phoenix
Awards
- Acknowledged as the top college football recruiter during my tenure working for The Familie V2 Sports Agency, brought in 80% of the prospects and signed most of them to NIL deals
- University of Phoenix Alumni Association affiliate
- CEO of Sai Imani Foundation, non profit organization that caters to helping high school seniors with finding aid and scholarships to help pay for college
- A notable, winning and well known successful assistant high school football coach for Corona Centennial High School in Corona, CA which is one of the top high school football programs in California and within the United States
References
- Lamont Fitts, (951) 261-3785
- Wendy Saldana, (562) 341-1036
Awards
- Acknowledged as the top college football recruiter during my tenure working for The Familie V2 Sports Agency, brought in 80% of the prospects and signed most of them to NIL deals
- University of Phoenix Alumni Association affiliate
- CEO of Sai Imani Foundation, non profit organization that caters to helping high school seniors with finding aid and scholarships to help pay for college
- A notable, winning and well known successful assistant high school football coach for Corona Centennial High School in Corona, CA which is one of the top high school football programs in California and within the United States
References
- Lamont Fitts, (951) 261-3785
- Wendy Saldana, (562) 341-1036
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