Professional
Overview
Work History
Education
Skills
Timeline

Marquencia Merisca

Saddle Creek
Lebanon,PA
11
years of professional experience
Profile Highly focused and hardworking Fast Food Worker with a stellar work ethic and outstanding customer service history. Able to work independently or as a member of a fast food service team. Flexible scheduling availability to include evenings, third shifts, and weekends.

Work History

Warehouse Worker Line Lead

4 Years 1 Month
Saddle Creek | 07.2022 - Current
  • Supported customer satisfaction through precise and prompt order dispatch.
  • Assisted in order picking and packing with careful attention to detail.
  • Worked alongside team members to improve workflow efficiency.
  • Upheld cleanliness and safety protocols within warehouse setting.
  • Aided in training new hires on safety and warehouse operations.

Customer Service

6 Months
UPS | 10.2021 - 04.2022
  • Coordinated order processing, shipping, and delivery schedules to ensure timely delivery of products to customers.
  • Provided backup support for sales teams during peak periods or staff shortages, maintaining seamless continuity of service levels for clients.
  • Maintained up-to-date knowledge of product and service changes.

2 Months
NFI | 07.2020 - 09.2020
  • Receive shipments, and sorting them according to product type
  • Scanning all barcodes into system before stocking them
  • Transport products to proper storage area using pallet jack
  • Dispose of any damaged material and immediately report to warehouse.

Manager

4 Years 9 Months
Dunkin Donut | 06.2015 - 03.2020
  • Process and fill customer food orders, and prepare specialty dishes quickly and accurately.
  • Operate cash register and credit card machine to process customer payments.
  • Answer customer questions about food ingredients, freshness, and availability.

Clean and straighten counters and tables at end of shift.

  • Supervised daily operations to ensure team efficiency and customer satisfaction.
  • Trained and mentored staff on service protocols and product knowledge.

Warehouse Clerk

5 Years 11 Months
XPO-SODASTREAM | 09.2020 - 2021
  • Packing, scanning, and counting products.
  • Verifying orders, label products and use a handheld scanner by maintain a clean environment at all times.

Education

High School Diploma

Skills

Fast food preparation and assembly
Facilities and restaurant maintenance
Cash handling
Customer service
Inventory management

Timeline

Warehouse Worker Line Lead

Saddle Creek
07.2022 - CurrentRead More

Customer Service

UPS
10.2021 - 04.2022Read More

Warehouse Clerk

XPO-SODASTREAM
09.2020 - 2021Read More

NFI
07.2020 - 09.2020Read More

Manager

Dunkin Donut
06.2015 - 03.2020Read More

High School Diploma
Read More
Marquencia Merisca