Marques Wagoner
lot tech
Alamogordo,NM
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Kitchen Staff
Buffalo Wild Wings
Alamogordo, NM
04.2022 - Current
- Sanitized dining ware and kitchen equipment according to health code standards.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Followed sanitary food handling procedures, focused on correct use of covers and labels and discarded ingredients by expiration date.
- Learned other teammates' work tasks to train as backup.
- Plated hot meals and salads in aesthetically pleasing arrangements.
- Washed, peeled and cut fruits and vegetables by hand and machine and assembled and mixed salad ingredients, gelatin molds and fruit crisps.
- Circulated kitchen area to receive work assignments and identify support tasks.
- Cleaned walk-in refrigerators and freezers and operated powered floor and steam equipment for deep cleaning.
- Worked assignments for different kitchen stations and specialized in fries, breading, grilled hamburgers and pancakes.
- Combined ingredients according to precisely written recipes to produce top-quality food and minimized preparation time and food waste.
- Monitored and maintained proper spacing of food products from floor, ceiling and shelving and confirmed adequate airflow and positioning of products for optimal food safety.
- Prepared and cooked items requiring little or no processing such as hot cereals, concentrated or dehydrated soups, sauces and gravies.
- Maintained records of purchases using approved invoice tracking tools and conducted regular inventory counts of food, tools and supplies.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
- Chopped vegetables, cut up fruit and prepared sauces when kitchen staff was busy.
- Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
- Kept supplies in sufficient stock by assessing inventory levels and reporting lower stock items.
- Compiled recipe ingredients and prepared for cooks by washing, cutting or measuring food items.
- Inspected equipment, refrigerators and warming lamps to check compliance with safe operating levels.
Unloader Associate
UPS
Alamogordo, NM
01.2022 - 04.2022
- Unloaded packages with care and placed in proper staging area.
- Handled packages with care while transporting from truck to loading dock.
- Operated pallet jacks and forklifts to aid in safe transport of heavy items.
- Loaded packages onto pallets and into staging areas as directed.
- Assisted other team members in navigating large loads.
- Maintained organized work area by storing equipment safely and properly.
- Adhered to company safety protocols and complied with OSHA standards.
- Visually inspected all pallets for deliveries to verify quality and accuracy of shipments.
- Promoted workplace safety by reporting or mitigating hazards for heavy equipment use.
- Monitored weights and dimensions of boxes and pallets for compliance with standards.
- Installed protective devices to prevent shifting or damage to items being transferred.
- Performed general support clean-up duties and maintained clean work area by using high-pressure water systems, backhoes and skid-steers.
- Interpreted hand signals and listened for verbal instruction to determine where materials were to be placed.
- Operated equipment while observing standard safety procedures.
- Assembled orders and packed items for shipment, conveying orders to shipping personnel.
- Arranged items at destination according to customer requests and instructions.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
- Shipped material and performed boxing, packing, labeling and preparation of related documents.
- Verified quantity and description of materials received by checking merchandise against packing list.
- Moved furniture and boxes using utility dolly and truck ramp.
- Strapped items down over protective padding to secure throughout transportation.
- Surrounded items in cling film, padded blankets and tape to protect from damage.
- Operated moving truck safely to deliver items to destination without nicks or scratches.
- Verified documentation and condition of freight to assure quality standards were achieved.
Sales Associate
Jack Key Motor Company
Alamogordo, NM
03.2021 - 01.2022
- Provided positive first impressions to welcome existing, new and potential customers.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Engaged with customers to effectively build rapport and lasting relationships.
- Solved customer challenges by offering relevant products and services.
- Increased sales by offering advice on purchases and promoting additional products.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Maintained records related to sales, returns and inventory availability.
- Boosted sales by conferring with customers to evaluate purchase requirements and recommend best-fit company offerings.
- Evaluated inventory and delivery needs and optimized strategies to meet customer demands.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Developed, marketed and sold full range of products and support services.
Security Officer
Jerry's Lounge
Alamogordo, NM
04.2016 - 05.2019
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Patrolled and monitored premises in company vehicle, on bicycle and by foot.
- Checked and verified photo identification prior to granting facility access.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
- Reported suspicious activities and persons to law enforcement.
- Inspected suspicious activities and monitored premises for criminal acts and rule infractions.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Monitored employee activities, confirming compliance with security regulations.
- Reviewed both security camera footage and live feeds to spot trespassers and criminal activity.
- Permitted entry with escort for approved persons into secure locations.
- Secured personal and company goods against robbery, vandalism and illegal entry.
Education
High School Diploma -
Alamogordo High School
Alamogordo, NM06.2010
Skills
- Set Design
- Sanitization Protocols
- Room Preparation
- Sales Expertise
- Rotation Procedures
- Kitchen Sanitization
- Conflict Negotiation
- Quality Assessments
- Productivity and Safety Improvement
- Critical Thinking
- Guest Relations
- Reading Comprehension
- Personal Grooming Standards
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeImportant To Me
401k matchPaid time offCareer advancementPaid sick leaveHealthcare benefitsFlexible work hoursTeam Building / Company RetreatsWork-life balanceCompany CultureTimeline
Kitchen Staff
Buffalo Wild Wings
04.2022 - Current
Unloader Associate
UPS
01.2022 - 04.2022
Sales Associate
Jack Key Motor Company
03.2021 - 01.2022
Security Officer
Jerry's Lounge
04.2016 - 05.2019
High School Diploma -
Alamogordo High School
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