Marquesa Landefeld
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
6
6
years of professional experience
Work History
Tutor
Marquesa's Tutoring
06.2023 - Current
- Established positive relationships with both students and parents, fostering open communication regarding academic progress and goals.
- Increased student comprehension by utilizing personalized teaching methods and adapting to individual learning styles.
- Managed scheduling and logistics for group tutoring sessions, accommodating the diverse needs of participating students and their families.
Administrative Substitute
Kent School District
11.2021 - 06.2023
- Inputted daily student attendance data into CRM in order to guide administration decision making.
- Answered 100+ calls on a multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Customer Service Coordinator
All For KIDZ
09.2018 - 01.2021
- Helped a large volume of domestic and international customers with various needs to retain repeat business while having positive attitude and focus on customer satisfaction.
- Generated complex weekly sales and finance reports for C-suite executives.
- Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes.
Education
Bachelor of Science - Business Management, Psychology
Linfield University
McMinnville, OR05.2018
Skills
- Skilled Multitasker
- Proficient in Microsoft Systems
- Complex Problem-Solving
- Data Entry and Analysis
- Calendar Management
- Detail Oriented
- Senior Leadership Support
- File Coordination
Timeline
Tutor
Marquesa's Tutoring
06.2023 - Current
Administrative Substitute
Kent School District
11.2021 - 06.2023
Customer Service Coordinator
All For KIDZ
09.2018 - 01.2021
Bachelor of Science - Business Management, Psychology
Linfield University