MarQueta Felder
Harvest,AL
Summary
Quality assurance professional with strong expertise in quality control auditing and root cause analysis. Developed and implemented training programs that improved team efficiency and ensured compliance with industry standards. Conducted thorough inspections that enhanced operational effectiveness and minimized errors.
Overview
1
1
Certification
21
21
years of professional experience
Work History
Quality Assurance Supervisor
Aerospace Coatings International
Oxford, AL
02.2018 - Current
- Supervised quality assurance processes for aerospace coating applications.
- Implemented corrective actions from quality testing results to rectify issues and improve compliance.
- Conducted regular inspections to verify adherence to industry standards.
- Implemented corrective actions from quality testing results to rectify issues and enhance compliance.
- Investigated customer complaints about product quality to identify root causes and improve customer satisfaction.
- Collaborated with production teams to resolve quality-related issues promptly.
- Investigated customer complaints regarding product quality to identify root causes and enhance customer satisfaction.
Auditor
Aerospace Coatings International
Oxford, AL
02.2014 - Current
- Conducted internal audits on compliance with aerospace industry standards.
- Reviewed operational processes to identify areas for increased efficiency and effectiveness.
- Prepared detailed reports outlining audit findings and suggestions.
- Created audit reports that summarized key findings.
- Prepared comprehensive reports detailing audit findings and actionable recommendations.
- Assisted in risk assessment and management strategies.
- Assisted external auditors during annual audits by providing necessary information.
- Maintained a centralized database of completed audits and their outcomes for easy reference.
Document Control Specialist
Aerospace Coatings International
Oxford, AL
08.2006 - Current
- Developed and implemented document control procedures to ensure compliance with company standards.
- Collaborated with engineering teams to ensure documentation of specifications met compliance and accuracy standards.
- Reviewed and organized technical documents for compliance with industry standards.
- Controlled revisions of technical documents to uphold accuracy, consistency, and regulatory compliance.
- Implemented efficient filing systems to enhance document retrieval and management.
- Collaborated with engineering teams to ensure accurate documentation of specifications.
- Communicated with cross-functional teams to coordinate document updates and approvals.
- Assisted in audits by providing necessary documentation and records promptly.
- Developed and implemented document control procedures that enhanced adherence to company standards.
Inspector
Aerospace Coatings International
Oxford, AL
04.2006 - Current
- Executed inspections on aerospace coatings to ensure compliance with quality assurance standards.
- Utilized precision tooling for verification of compliance per technical drawings.
- Analyzed technical specifications to clarify coating requirements and align with industry standards.
- Trained new inspectors on standard operating procedures and safety protocols.
- Applied precision tooling for verifying compliance with technical drawings and enhancing accuracy.
Suitability Analysts
WILL Technology
Huntsville, AL
12.2018 - 12.2019
- Analyzed candidate data to determine suitability for Census Taker/Enumerator positions, ensuring accurate assessments.
- Managed confidential client information and collaborated with a team of professionals to finalize employment determinations.
- Analyzed data trends to support strategic decision-making processes.
- Collaborated with cross-functional teams on project deliverables and timelines.
- Developed reports summarizing key insights for management review.
Customer Service Manager/UPC Clerk
Walmart
Anniston, AL
12.2005 - 12.2008
- Oversaw front end operations, ensuring accurate cash transactions, prepared cash register tills, and conducted audits for operational accuracy.
- Addressed customer and associate queries, coordinating schedules to maintain adequate coverage and enhance service quality.
- Managed inventory by ordering supplies and maintaining optimal stock levels to support seamless operations.
- Confirmed accurate application of price changes at point of sale.
- Investigated Department Manager price changes to verify proper processing and application.
- Investigated price overrides to ensure correct transaction processing.
- Executed scanning process for returned items at checkout.
- Applied the correct tax and on-hand counts to 70 types of items.
Education
MBA - Aviation
Embry-Riddle Aeronautical University
Daytona Beach, FL10-2015
Bachelor of Science - Business Administration
Faulkner University
Montgomery, AL05-2009
Associate of Applied Science - Business/Office Technology
Alabama Southern Community College
Thomasville, AL05-2005
Skills
- Quality control
- Auditing compliance
- Risk assessment
- Process improvement
- Process improvement and six sigma
- Supplier evaluation
- Training development and corrective actions
- Project management and time management
- Data management
- Project management
- Training development
Certification
- ASQ Certified Internal Auditor
- Lean Six Sigma Black Belt
Timeline
Suitability Analysts
WILL Technology
12.2018 - 12.2019
Quality Assurance Supervisor
Aerospace Coatings International
02.2018 - Current
Auditor
Aerospace Coatings International
02.2014 - Current
Document Control Specialist
Aerospace Coatings International
08.2006 - Current
Inspector
Aerospace Coatings International
04.2006 - Current
Customer Service Manager/UPC Clerk
Walmart
12.2005 - 12.2008
MBA - Aviation
Embry-Riddle Aeronautical University
Bachelor of Science - Business Administration
Faulkner University
Associate of Applied Science - Business/Office Technology
Alabama Southern Community College