Marquetta Snyder

• Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
• Carefully prepared orders by slicing, weighing, and packaging cheeses and meats and accurately calculated prices
• Maintained clean, trash-free workspaces to maximize productivity and safety.
• Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.

• Solved customer challenges by offering relevant products and services.
• Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
• Answered customer questions about sizing, accessories, and merchandise care.
• Provided positive first impressions to welcome existing, new, and potential customers.

• Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
• Pleasantly interacted with customers during hectic periods to promote fun, positive environment.

• Trained new employees in groups and in one-on-one scenarios.
• Customized training strategies based on individual barista knowledge, experience, and strengths.
• Elevated customer loyalty by using strong communication abilities to resolve customer problems.
• Learned new drinks and procedures first, and instructed all team members on how to properly complete each.
• Handled cash and processed payments accurately to avoid errors.
• Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
• Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.

• Maintained regular and consistent attendance and punctuality.
• Operated espresso machines and commercial coffee brewers to create beverages.
• Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
• Pleasantly interacted with customers during hectic periods to promote fun, positive environment.

• Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.
• Completed daily reports on attendance and disciplinary performance.
• Supported classroom maintenance and upkeep, organizing books, and materials.
• Facilitated activities in small groups to reinforce concepts taught by class teacher.
• Encouraged small groups to discuss topics and explore concepts through hands-on activities.
• Monitored student behavior in classes, laboratories and on field trips for unsafe or rule-breaking concerns.

6 certification program

Adoble, Microsoft, Google

4 courses Web design development fundamentals

Introduction to Online Advertising

Web Site Statistic and Data Analytics

Business Skills Workshops