Marquez Ortiz
Waterbury
Summary
Outgoing student pursuing flexible part-time employment with weekend and evening shift options with a background in metal extrusion, factory packaging work, and a years worth of customer service cashiers experience.
Overview
4
4
years of professional experience
Work History
Customer Service Cashier
Lowes Home Improvment
Waterbury
07.2024 - 07.2025
- Processed customer transactions efficiently at checkout stations.
- Assisted customers with product inquiries and store navigation.
- Handled returns and exchanges according to store policies.
- Provided exceptional customer service in a fast-paced environment.
- Greeted customers and provided friendly customer service.
- Resolved customer complaints in a professional manner.
- Collected credit card and cash payments to complete transactions for customer orders.
- Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.
Machine Operator
Leed Himmel
New Haven
10.2023 - 12.2023
- Adjust machine settings to complete tasks accurately.
- Load raw materials into machines according to specified measurements.
- Unload finished products from machines onto conveyors or other transport systems.
- Collaborate with other departments when necessary for successful completion of projects.
Sales Associate
Party City
Waterbury
09.2021 - 11.2021
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Maintained up-to-date knowledge of store merchandise and policies.
- Built relationships with customers to encourage repeat business.
- Organized stockroom shelves according to size, color or style.
- Restocked shelves as needed to ensure sufficient inventory levels.
Education
High School Diploma -
Crosby High School
Waterbury, CT06.2023
Skills
- Product Verification
- Inventory Counting
- Order Picking
- Shipping and Receiving
- Loading and Unloading
- Material Handling
- Machinery Operation
- Workplace Safety
- Teamwork and Collaboration
- Product knowledge
- Conflict resolution
- Transaction handling
- Customer service
- Written and verbal communication
Timeline
Customer Service Cashier
Lowes Home Improvment
07.2024 - 07.2025
Machine Operator
Leed Himmel
10.2023 - 12.2023
Sales Associate
Party City
09.2021 - 11.2021
High School Diploma -
Crosby High School