Marquis Cooper
Columbia
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
1
1
year of post-secondary education
7
7
years of professional experience
Work History
Route Service Representative (Full-Time)
Physicians Wear
Lexington
08.2023 - Current
- Followed established route map to deliver products on time, ensuring customer satisfaction and operational efficiency.
- Safely operate a box truck within the designated local area to provide products and services to our customers and fresh shop locations.
- Loaded and unloaded products while merchandising effectively to enhance product visibility and customer appeal.
- Adhere to safety, food safety, and Good Manufacturing Practices regulations.
- Verified daily preventative maintenance of vehicle, maintained proper operator documentation, and ensured truck cleanliness to support safe and reliable operations.
Videographer/AV Technician (Full-Time)
Saluda Hill Landscapes
08.2023 - 11.2023
- Obtain a drone certification and adhere to flying regulations at all times.
- Captured professional photo and video footage for digital platforms, contributing to achievement of organizational goals and mission.
- This includes helping direct and produce long form and short form video shoots, both staged/scripted and candid.
- Collaborated with department heads to manage and maintain content collection calendar, ensuring timely and relevant content delivery.
- Directed and guided participants during filming and photography sessions to ensure effective results.
- Coordinated with department heads to oversee and update content collection calendar.
- Occasionally set up audio and visuals for events, some of which may be after-hours or off-campus.
- Assisted in organizing content within social media calendar software, facilitating streamlined content scheduling.
Inside Lawn & Gardening Associate
Lowes
Florence
05.2023 - 08.2023
- All Lowe's associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products customers need.
- This associate plays a critical role in helping our customers select the right products, ensuring quotes are accurate, verifying correct price labels, and confirming that all customer needs are met.
- Validated loading tickets and processed orders and deliveries accurately, ensuring timely receipt of merchandise for customers.
- Assisted customers in selecting right products by ensuring accurate quotes, verifying price labels, and confirming all customer needs were met.
- Delivered excellent customer service by actively listening to customers, providing expert advice, and efficiently loading merchandise.
Dental Support Specialist (Full-time)
Hope Health
Florence
02.2021 - 09.2022
- Greeted patients warmly upon arrival.ed and checked in patients to create welcoming atmosphere.
- Captured and input all insurance information into patient accounts to ensure accurate billing.
- Also verifying these insurances for benefits and resending service dates for past claims to be refiled if needed.
- Greet and check in patients in a friendly manner.
- Received incoming calls to assist patients with inquiries. and call out to schedule and confirm patient appointments.
- Performed a variety of administrative tasks to support office operations.
- Maintain a professional tone and respectful demeanor during all patient or authorized party communications by delivering exceptional 'patient focused-patient service' at all times.
- Executed various office duties to maintain daily operations.
Inside Lawn & Gardening Associate
Lowes
Florence
11.2020 - 04.2021
- All Lowe's associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products customers need.
- Welcomed customers to Lowe's with a friendly and professional demeanor, assisting with home improvement project needs.
- In addition, this associate delivers excellent customer service by listening to customers, using expertise to help customers, and loading merchandise for customers.
- Assisted customers in selecting products, ensured quote accuracy, verified price labels, and confirmed fulfillment of all customer needs.
- Delivered customer service by actively listening to customers, leveraging product expertise, and efficiently loading merchandise.
Customer Service Associate (Part-time)/Sales Lead, Men's Department (Full-time)
Stein Mart
Florence
09.2019 - 10.2020
- Delivered exceptional customer service to enhance shopping experience.
- Operated registers and POS terminals during checkout to facilitate customer transactions.
- Knowledgeable of sales, promotions, all products, vendors and latest fashion trends.
- Follow company policies and procedures to control inventory.
- Explained and assigned daily work tasks to associates to ensure smooth operations.
- Act as a primary point of contact in the absence of the Merchandising Manager.
- Prepared and packaged online orders for shipping from stores to ensure timely delivery.
- Performed daily store recovery procedures to maintain cleanliness and organization.
- Assisted team members with daily tasks to ensure smooth operations.
Education
Cyber Security Professional Certificate Program
Coursera
02.2025 - 07.2026
High school diploma -
Lake City High School
Lake City, South CarolinaSkills
- Customer Service
- Time Management
- Microsoft Outlook
- Microsoft Excel
- Microsoft Word
- Microsoft PowerPoint
- Video Editing
- Davinci Resolve
- Creative Cloud
- Adobe Photoshop
- Adobe Lightroom
- Photo Editing
Other Experience
I am currently enrolled in courses to obtain my Security+ certification in cyber security.
Portfolio
perch-turkey-kl4g.squarespace.com, Instagram, https://www.instagram.com/3_marquisc/
Timeline
Cyber Security Professional Certificate Program
Coursera
02.2025 - 07.2026
Route Service Representative (Full-Time)
Physicians Wear
08.2023 - Current
Videographer/AV Technician (Full-Time)
Saluda Hill Landscapes
08.2023 - 11.2023
Inside Lawn & Gardening Associate
Lowes
05.2023 - 08.2023
Dental Support Specialist (Full-time)
Hope Health
02.2021 - 09.2022
Inside Lawn & Gardening Associate
Lowes
11.2020 - 04.2021
Customer Service Associate (Part-time)/Sales Lead, Men's Department (Full-time)
Stein Mart
09.2019 - 10.2020
High school diploma -
Lake City High School