Marquis Cortez
Austin
Summary
Adept at fostering knowledge-sharing and growth within the Texas Military Department, I excel in e-learning development and stakeholder management. My strategic initiatives have streamlined onboarding and enhanced training delivery, demonstrating a unique blend of technical proficiency and interpersonal skills. Achievements include leading cross-functional teams and improving training processes, underpinned by advanced Excel capabilities.
Overview
5
5
years of professional experience
Work History
Operations Training Manager
Texas Military Department
04.2021 - Current
- Promoted knowledge-sharing practices within teams, encouraging employees to contribute their expertise for collective growth.
- Collaborated with cross-functional teams to identify skills gaps and strategize targeted training initiatives for improvement.
- Streamlined onboarding processes for new hires, ensuring a smooth transition into the company culture and workflow.
- Utilized data visualization tools to effectively communicate business insights.
- Facilitated leadership development trainings for aspiring managers or supervisors within the organization.
- Produced monthly reports using advanced Excel spreadsheet functions.
Contract Supervisor
Texas Military Department
09.2019 - 09.2020
- Established strong relationships with key stakeholders within the organization, promoting collaboration on multi-disciplinary projects involving external contractors.
- Collaborated with cross-functional teams for seamless integration of contracted services into business operations.
- Proactively addressed issues or concerns raised by clients during contract implementation phases, ensuring prompt resolutions and maintaining strong working relationships.
- Led efforts to standardize contracting procedures across the organization for increased consistency and efficiency in managing agreements.
Education
Bachelor of Arts - Education Administration
University of Texas At Austin
Austin, TX05-2021
High School Diploma -
Robert M Shoemaker
Killeen, TX05-2018
Skills
- E-learning development
- Training delivery
- Learning management systems
- Stakeholder management
- Strategic thinker
- Written and oral communication
- New hire on-boarding
- Coaching and mentoring
Accomplishments
- Trained eight hiring managers on behavioral interviewing techniques, hiring processes and onboarding.
- Supervised team of staff members.
Timeline
Operations Training Manager
Texas Military Department
04.2021 - Current
Contract Supervisor
Texas Military Department
09.2019 - 09.2020
Bachelor of Arts - Education Administration
University of Texas At Austin
High School Diploma -
Robert M Shoemaker
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