Marquis Gould
Assembler/Production
East Haven,United States
Summary
Knowledgeable Production Assembler trained in operation of manufacturing equipment. Observant leader keen on safety protocol. Acknowledged for strong leadership skills and regulation compliance. Detail-oriented assembler/welder with experience in manufacturing setting. Demonstrated expertise in creating components to precise specifications and working with various tools and machinery. Proven record of creating components to meet customer specifications. Dependable self-starter experienced in manufacturing production, assembly, quality assurance and machine operation and maintenance. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Assembler/Production
Medtronic
01.2023 - Current
- Assembled and retained sutures and needles by color and size
- Welded and pressed needles to suture
- Cleaned and kept space clean
- Operated in clean room performed final inspection of sutures before sent to package
Direct Support Professional (DSP)
Helping People Excel, Inc./29 Pleasent Drive
11.2022 - 01.2023
- Assist those with intelligence disabilities
- Cook and clean house
- Assist with medications and transportation
Traffic Flagger
Area Wide Protective
06.2022 - 09.2022
- Directed traffic for construction and electrical sites
- Created alternative routes for oncoming traffic
- Placed road work signs on roadways, intersections and highways.
Delivery Driver
Spelman Logistics LLC
09.2021 - 12.2021
- Delivering Amazon packages to destinations
Maintenance Technician
IH Services, Inc
03.2021 - 07.2021
- Cleaned and swept amazon floors
- Operated t-600 buffer to buff and scrub floors
- Replaced and cleaned machines
Billing Representative
Safe home security
02.2020 - 01.2021
- Cancel accounts
- Handle billing questions and concerns for customers
- Handle cancellations and resolutions/legal
- Take payments from customers
Customer Service Representative
Faneuil Inc
10.2020 - 11.2020
- Enrolling consumers for healthcare
- Editing necessary changes to healthcare profiles
Inventory Associate
Fosdick Fulfillment
09.2019 - 01.2020
- Worked with department team members and receiving managers to research and resolve inventory discrepancies.
- Conducted regular cycle counts to contribute to effective inventory management.
- Tracked inventory returns, shipping issues, and shortages across [Location].
- Handled safe and efficient unloading and loading of product shipments.
- Maintained an efficient and organized storage area to easily find desired items.
- Completed orders for new and established customers, including locating merchandise, packaging items and handling the associated documentation.
Powder Coat Painter
Durham Manufacturing
03.2018 - 08.2019
- Performed routine cleaning and troubleshooting of sanding cabinets and ovens to reduce downtime.
- Tracked powder levels and supply numbers to restock inventory and avoid material shortages.
- Maintained proper spray dispersion through nozzle and hose adjustments.
- Selected and installed machine attachments, including rollers, guides, and brushes.
- Coated products with substances such as silver, copper, rustproofing, and paint.
- Maintained painting and coating equipment, including cleaning and repairs.
- Applied coatings, paints, or sprays with [Equipment].
- Kept work area organized and clutter-free.
Customer Service Representative
Express Employment
09.2017 - 01.2018
- Advised customers on status of merchandise ordered and arranged for pickup and delivery.
- Communicated with clients over various platforms such as phone, email, web portal and chat.
- Managed inbound and outbound calls to respond to inquiries and resolve concerns.
- Responded to questions and followed up on customer interactions.
- Issued refunds, merchandise exchanges, and price adjustments in compliance with company policies.
- Answered calls or emails from customers and assisted with special requests or resolving complaints.
Houseman/custodian
New Haven Lawn Club
07.2014 - 12.2016
- Created diagrams for event set ups
- Cleaned and maintained ballroom and private room floors
- Set up tables and placements for weddings and events
- Sound technician for events
Landscape Laborer
BRICKMEN LANDSCAPING
10.2012 - 05.2014
- Maintained work order grounds
- Sheared, cut and trimmed residential and corporate property.
- Cut and stumped trees and shrubs.
Facility Maintenance
New haven Job Corps
02.2011 - 10.2012
- Sheet rock and steel/wood beam framing 2
- Creating roofing and tacking shingles to roof 3
- Maintained lawn to property 4
- Painted buildings and classrooms 5
- Trained on basic plumbing 6
- Trained on basic electrical work
Education
High School Diploma -
James Hillhouse High School
New Haven, CT06.2010
CPR Certification - undefined
Skills
- Teamwork and Collaboration
- Analytical and Critical Thinking
- Good Telephone Etiquette
- Maintenance and Repair
- Patient Assessments
- First aid and safety
- Behavioral Management
- Meal planning and preparation
- Minor repairs
- Fixtures
- Drywalling
- Trash removal
- Painting
Languages
Certification
- First Aid/CPR Certified
- DCA - Direct Care Aide
- EHS - Environmental Health and Safety Professional
I love the piano
- I am the music director for two houses of worship
- I am currently an organist for a industry gospel artist
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
If you are not willing to risk the usual, you will have to settle for the ordinary.
Jim Rohn
Timeline
Assembler/Production
Medtronic
01.2023 - Current
Direct Support Professional (DSP)
Helping People Excel, Inc./29 Pleasent Drive
11.2022 - 01.2023
Traffic Flagger
Area Wide Protective
06.2022 - 09.2022
Delivery Driver
Spelman Logistics LLC
09.2021 - 12.2021
Maintenance Technician
IH Services, Inc
03.2021 - 07.2021
Customer Service Representative
Faneuil Inc
10.2020 - 11.2020
Billing Representative
Safe home security
02.2020 - 01.2021
Inventory Associate
Fosdick Fulfillment
09.2019 - 01.2020
Powder Coat Painter
Durham Manufacturing
03.2018 - 08.2019
Customer Service Representative
Express Employment
09.2017 - 01.2018
Houseman/custodian
New Haven Lawn Club
07.2014 - 12.2016
Landscape Laborer
BRICKMEN LANDSCAPING
10.2012 - 05.2014
Facility Maintenance
New haven Job Corps
02.2011 - 10.2012
High School Diploma -
James Hillhouse High School
CPR Certification - undefined
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