Marquis J. Holiday
Summary
Organized and dependable professional with extensive experience in team leadership, customer service, and operational management. Proven track record of driving efficiency, improving processes, and providing excellent service in fast-paced environments. Quick learner with strong problem-solving abilities and the capacity to handle multiple priorities with a positive attitude.
Overview
8
8
years of professional experience
Work History
RAILROAD ENGINEER
SEPTA
09.2023 - 09.2024
- Optimized train schedules, conducted safety audits, identifying potential risks and implementing preventive measures
- Ensured safe and on-time movement for largest public transportation entity in the region
- Maintained passenger safety through authority regulated techniques
- Trained to become senior engineer within a year of employment
- Proficient in NORAC safety and operational procedures
Executive Assistant
Mincey & Fitzpatrick LLC
09.2022 - 10.2023
- Managed attorney calendars, scheduling court appearances, deadlines, meetings and client consultations to ensure timely execution of legal matters.
- Interacted with clients in person and through written or verbal communication to schedule appointments, answer inquiries, and provide general information pertaining to their cases.
- Drafted and edited legal documents, including briefs, contracts and correspondence.
Executive Assistant
Royce Smith LLC
10.2019 - 07.2022
- Provided comprehensive administrative support to attorneys and legal staff
- Screened and managed phone calls, e-mails, and other various correspondence on attorneys' behalf
- Assisted with timekeeping, billing, and expense tracking, which included inputting billable hours, generating invoices, and monitoring accounts receivable
- Created and maintained case files, ensuring all relevant documents and materials are organized and easily accessible for legal team
JUNIOR SOC ANALYST
Comcast
02.2017 - 09.2019
- Monitored network traffic for security threats, implemented proactive measures, and enhanced incident response protocols
- Streamlined SOC processes, optimized alert triage, and collaborated with cross-functional teams to mitigate risks, leading to faster threat detection and resolution times
- Secured access for high-level executives and staff within Comcast's three main headquarters buildings in Philadelphia, ensuring compliance with security protocols
- Promoted from Junior SOC Analyst to SOC Analyst within six months, reflecting a strong performance in a critical, high-stakes role
Education
Sport & Entertainment Management, Computer Science
Neumann University
Aston, PA01.2014
Timeline
RAILROAD ENGINEER
SEPTA
09.2023 - 09.2024
Executive Assistant
Mincey & Fitzpatrick LLC
09.2022 - 10.2023
Executive Assistant
Royce Smith LLC
10.2019 - 07.2022
JUNIOR SOC ANALYST
Comcast
02.2017 - 09.2019
Sport & Entertainment Management, Computer Science
Neumann University
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