Open To Work
Marquis Jones Jr.
Apple
St. Louis,MO
Work Preference
Desired Job Title
Community SpecialistInternSales AssociateWork Type
Full TimeVolunteerSeasonal WorkLocation Preference
On-SiteRemoteHybridLocation:
St. Louis, MOOpen to relocation:
YesImportant To Me
Career advancementWork-life balanceCompany CultureSummary
Strategic sales and business development professional with eight years of experience in driving customer engagement and enhancing partner relationships across technology, retail, and hospitality sectors. Experienced in collaborating with retail partners to implement merchandising strategies, coach sales teams, and support product launches. Skilled in analyzing business opportunities and building trusted relationships with stakeholders to achieve organizational goals.
2
Languages
1
Certification
8
Years of experience
Work History
Community Specialist
3 Years 10 Months- Serve as Apple's dedicated field representative across multiple partner retailers, including wireless carriers and national retail partners, strengthening Apple's presence through consultative selling, relationship management, and operational excellence.
- Build trusted relationships with store leaders, sales associates, and district leadership to increase Apple product knowledge, improve customer engagement, and drive sales performance across assigned territories.
- Deliver in-store coaching, product demonstrations, and training sessions that educate partner teams on new Apple hardware, software, services, and seasonal sales initiatives.
- Analyze customer trends, competitive activity, and store performance to provide actionable insights that improve execution and support Apple's retail strategy.
- Ensure Apple merchandising standards, fixture maintenance, product placement, and marketing assets consistently meet Apple's visual merchandising expectations.
- Influence sales performance without direct managerial authority by coaching, motivating, and developing retail partners through collaborative leadership.
- Support major Apple product launches, promotional campaigns, and merchandising transitions while ensuring operational readiness across multiple retail locations.
- Partner with retail leadership to identify business opportunities, increase Apple ecosystem adoption, and improve the overall customer experience.
- Balance multiple store locations, competing priorities, travel schedules, reporting requirements, and business objectives while consistently meeting performance expectations in a highly autonomous role.
- Represent Apple as a brand ambassador, fostering long-term relationships with customers and partner organizations while maintaining Apple's commitment to exceptional customer experiences
Intern
5 Years 5 Months- Enhanced interpersonal skills and work ethics through active business engagement.
Adapted to various personalities, improving conflict resolution and collaboration.
Thrived in a challenging environment, building meaningful relationships that contributed to overall business success. - Coordinated logistics for school events, ensuring smooth execution and participation.
- Collaborated with staff to organize training sessions for new interns and volunteers.
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Sorted and organized files, spreadsheets, and reports.
Sales Associate
1 Year 9 Months- Consistently achieved individual and team sales goals through relationship building, product expertise, and customer-focused selling strategies.
- Delivered personalized, consultative shopping experiences by identifying customer needs and recommending tailored merchandise and services that increased customer satisfaction and sales performance.
- Built customer loyalty by fostering meaningful interactions, promoting loyalty program enrollment, and creating memorable shopping experiences that encouraged repeat business.
- Organized and enhanced sales floor through effective merchandising, timely pricing updates, and inventory recovery, ensuring optimal shopping experience.
- Coordinated with cross-functional team members to streamline daily operations, responding effectively to shifting business priorities and customer traffic.
- Demonstrated strong communication, problem-solving, and customer service skills by resolving customer concerns with professionalism and empathy.
- Fostered positive team culture through collaboration and accountability, reinforcing commitment to delivering exceptional customer service.
Education
Bachelor of Science - Clinical Psychology
- Honoree of Ogden Honors College
High School Diploma
- Honor Roll 2018-2021
- 3.9 GPA
- Ranked in Top 5% of class
Bachelor of Arts - Clinical Psychology
- Dean's List [Fall semester 2025]
- Dean's List [Spring semester 2026]
- [UMSL Scholarship] Marquis Jones
- 4.0 GPA
- Awarded Access Missouri Award
Skills
Customer service
Client relations
Retail Sales
Business development
Sales Reporting
Sales Enablement
Field Sales
Presentation
Marketing communication
Social media strategy
Customer Advocacy (2 years)
Retail management
Certification
- ServSafe Food Handler
- December 2020 to Present
- The ServSafe Food Handler Certificate verifies basic food safety knowledge and is for individuals in food handler employee-level positions.
Languages
English
Native or Bilingual
French
Limited Working
Timeline
Community Specialist
Apple
10.2022 - Current
Sales Associate
Macy's
01.2021 - 10.2022
Intern
St. Louis Public Schools
08.2018 - 01.2024
Louisiana State University And Agricultural & Mechanical College
Bachelor of Science from Clinical Psychology
Clyde C Miller Career Academy
High School Diploma
University of Missouri - St.Louis, MO
Bachelor of Arts from Clinical Psychology