Marquis Reed
Tulsa,Oklahoma
Summary
I started going to osu-it in the fall of 2009 without any knowledge of the hvac/r industry. At osu I was exposed to the different avenues I could take once I finished at osu. I took classes on residential and commercial hvac comfort cooling, electronic controls, and unitary refrigeration. When I finished at osu I went into residential hvac. As a residential hvac service technician I'm an responsible for responding to trouble calls and diagnosing problems that customers are having and giving options for repair or replacement of equipment. The past three years I've owned and operated my own business. I've been responsible for generating leads by networking and marketing the business.
Overview
10
10
years of professional experience
Work History
Airco service, Hvac service technician
Deferred
03.2014 - 04.2014
- I started at airco as an hvac apprentice technician
- I worked and received enough hours in field to take and pass
- Oklahoma state journeyman’s exam unlimited
- I was responsible for responding to trouble call for fix issue or issues that customer was having with hvac system
- I also performed prevenmaintenance on heating and cooling systems
- Air assurance company
service technician
Hvac
03.2014 - 12.2019
- At air assurance I’m responsible for servicing and maintaining hvac equipment
- I respond to trouble call,diagnose and give customer best options for repair or if a replacement is needed
- I am in the process of obtaining my Oklahoma plumbing license
- I have been a plumbing apprentice in the slow season for air assurance for over 5 years.
Facility Maintenance Technician
McIntosh Cooperation
01.2020 - 03.2021
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Excellent communication skills, both verbal and written.
Owner/Operator
Reed Family Heating And Air Conditioning
01.2020 - Current
- Managed day-to-day business operations.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Assessed income and expenses and adapted plans to improve profit levels.
- Consulted with customers to assess needs and propose optimal solutions.
- Developed business plan, processes and procedures.
- Developed and nurtured lasting customer relationships by projecting professional corporate image and responding quickly to logistical and scheduling issues.
- Operated with safety and skill to avoid accidents and delays.
Education
Tulsa central HS
Oklahoma State University - Institute of Technology
Skills
- Hand Tool Knowledge
- Customer Relationship Management
- Valid Driver's License
- Expertise in Installations
- Sales Process
- Public Speaking
- Issue Resolution
- Business Marketing
- Professional Networking
Accomplishments
- Fabs co
- Kevin Callis
- Friend/ former co worker (918) 282-6365
- Oklahoma chiller
- Rico
- Yarbrough (918) 810-9198
- Air Assurance Heating, Air
- Conditioning & Plumbing
Timeline
Facility Maintenance Technician
McIntosh Cooperation
01.2020 - 03.2021
Owner/Operator
Reed Family Heating And Air Conditioning
01.2020 - Current
service technician
Hvac
03.2014 - 12.2019
Airco service, Hvac service technician
Deferred
03.2014 - 04.2014
Tulsa central HS
Oklahoma State University - Institute of Technology
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