Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Marquis-Wendell Taylor

Milwaukee,WI

Summary

Experienced in client advocacy and support services, delivering comprehensive assistance to diverse populations. Skilled in communication and problem-solving to address a wide range of client needs. Extensive knowledge of community resources and case management, supporting 50 to 300 clients weekly. Proficient in motivational interviewing, reflective listening, and empathy development to create individualized care plans and promote community integration. Committed to continuous improvement and excellence in service delivery.

Overview

1
1
Certification
9
9
years of professional experience

Work History

Credentialing Assistant

Milwaukee Area Technical College
Milwaukee, WI
10.2024 - 08.2025
  • Coordinated credentialing processes for faculty and staff, ensuring compliance with institutional standards.
  • Managed documentation collection for over 100 files and verification, streamlining onboarding for new hires in a week.
  • Developed and maintained databases to track credentialing status and deadlines efficiently.

Credentialing Management:

  • Processed and verified over 1,000 credentialing applications annually, ensuring 99% accuracy and compliance with regulatory standards.

Data Coordination & Reporting:

  • Maintained and updated credentialing databases with 100% data integrity, supporting timely audits and accreditation reviews

Community Support Worker and Food Pantry

MATC Walker Square
816 W National Ave 4th Floor
08.2023 - 08.2024
  • Provided compassionate support to bilingual students and consumers, enhancing their daily living skills and overall well-being.
  • Assisted 50–300 clients weekly in accessing community resources, fostering independence and self-sufficiency.
  • Developed tailored care plans based on individual needs, promoting personalized support and engagement.
  • Facilitated group activities, encouraging social interaction, and strengthening community ties among participants.

Client Support & Outreach:

  • Assisted over 200 community members monthly, providing resources and guidance to improve food security and well-being
  • Developed individualized support plans, increasing client engagement and follow-up compliance by 30%

Operations & Inventory Management:

  • Managed food pantry inventory, reducing waste by 25% through improved tracking and distribution processes
  • Coordinated weekly food drives and donations, increasing pantry supplies by 40% within six months

Walkers Square Community Food Pantry Supervisor

Walkers Square MATC
Milwaukee, WI
08.2022 - 08.2024
  • Worked effectively in fast-paced environments with over 100 students
  • Greet clients warmly, assist them in the registration process, and ensure they understand how to access resources.
  • Help prepare and pack food items for distribution to clients, ensuring that all items meet safety and quality standards.
  • Assist with the organization and inventory of food supplies, including receiving donations, sorting items, and maintaining accurate records of stock levels.
  • Ensure that the pantry area is clean, organized, and complies with health and safety regulations.
  • Participate in outreach efforts to promote the food pantry’s services within the community, including attending community events and engaging with local organizations.
  • Maintain accurate records of clients served and food distributed, inputting data into relevant systems as required.
  • Assist in planning and organizing special events, food drives, and fundraising initiatives to support the pantry’s mission.

Peer Support Specialist

LaCausa INC
809 W Greenfield Ave
05.2016 - 10.2018
  • Led peer support sessions for groups of up to 50 participants, focusing on mental wellness and recovery strategies.
  • Developed resource materials to assist individuals in navigating community services
  • Collaborated with multidisciplinary teams to enhance client-centered care approaches
  • Monitored client progress and adjusted support plans based on individual needs
  • Educated clients on coping mechanisms and life skills for daily challenges
  • Led workshops focused on building resilience and fostering community connections
  • Advocated for client needs within treatment settings to improve service delivery
  • Provided crisis intervention support, ensuring immediate assistance for at-risk individuals
  • Enhanced client recovery by providing emotional support and practical guidance.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Demonstrated respect, friendliness, and willingness to help wherever needed.
  • Self-motivated, with a strong sense of personal responsibility.

Education

Bachelor of Science - Non Profit Management

University of Milwaukee Wisconsin
3203 N Downer
01-2027

Associate of Applied Science - Human Services

Milwaukee Area Technical College
Milwaukee, WI
12-2026

Skills

  • Written and verbal communication
  • Client needs assessments
  • Interviewing skills
  • Multicultural competence
  • Mental health awareness
  • Relapse prevention
  • Client advocacy
  • Family support
  • Disability services
  • Suicide prevention
  • Ethics and confidentiality
  • Dual diagnosis treatment
  • Problem-solving abilities

Certification

  • CBRF Training: 2023-Present
  • Certified Peer Support Specialist from 2016-2018

Languages

Spanish
Elementary

Timeline

Credentialing Assistant

Milwaukee Area Technical College
10.2024 - 08.2025

Community Support Worker and Food Pantry

MATC Walker Square
08.2023 - 08.2024

Walkers Square Community Food Pantry Supervisor

Walkers Square MATC
08.2022 - 08.2024

Peer Support Specialist

LaCausa INC
05.2016 - 10.2018

Bachelor of Science - Non Profit Management

University of Milwaukee Wisconsin

Associate of Applied Science - Human Services

Milwaukee Area Technical College