Marquis Wilburn
Little Rock , AR ,AR
Summary
Compassionate Phlebotomist Technician with Grifols Biomat USA, skilled in venipuncture and patient care. Recognized for exceptional emotional intelligence and outstanding bedside manners, enhancing patient comfort and safety. Proven ability to maintain compliance and improve laboratory efficiency through meticulous record-keeping and quality control. Committed to delivering exceptional service in high-pressure environments.
Overview
9
9
years of professional experience
Work History
Phlebotomist Technician
Grifols Biomat USA
Little Rock, AR
07.2023 - 01.2026
- Performed venipuncture and capillary collection for blood samples, ensuring patient comfort and safety.
- Maintained accurate records of patient interactions and specimen handling to ensure compliance with protocols.
- Trained new phlebotomy technicians on best practices and safety standards to maintain quality care.
- Reduced patient anxiety through compassionate communication and expert venipuncture techniques.
- Upheld HIPAA compliance through careful management of confidential patient records and lab results.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Enhanced laboratory efficiency by processing, labeling, and storing specimens according to established protocols.
- Expanded availability for blood draws by working flexible hours, including weekends and holidays when necessary.
Patient Transporter
Compass Group
Little Rock, AR
10.2016 - 04.2023
- Assisted in patient transport to various departments, ensuring timely and safe movement.
- Learned proper lifting techniques and equipment usage to enhance patient safety during transport.
- Collaborated with nursing staff to prioritize patient needs and improve transportation efficiency.
- Maintained cleanliness and organization of transport equipment and vehicles to ensure readiness.
- Transported patients to testing and treatment units, operating rooms and other areas using moveable beds, wheelchairs, and stretchers.
Education
High School Diploma -
Hall High School
Little Rock, AR05-2014
Skills
Proficient in venipuncture
Accurate data entry
Quality control
Exceptional customer service
Oustanding bedside manners
Impeccable emotional intelligence and listening skills
A healthy endurance and ability to lift 50 lbs
Timeline
Phlebotomist Technician
Grifols Biomat USA
07.2023 - 01.2026
Patient Transporter
Compass Group
10.2016 - 04.2023
High School Diploma -
Hall High School