KIMBERLY CARPENTER
Charlotte,NC
Summary
Professional with expertise in phlebotomy, skilled in venipuncture, specimen collection, and patient interaction. Proven ability to adapt to changing needs, ensuring precision and reliability in fast-paced environments. Strong focus on team collaboration, maintaining high standards, and driving results. Efficient in handling biohazard materials and maintaining sterile conditions, contributing to optimal patient care and laboratory accuracy.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Lead Phlebotomist
Quest Diagnostics
10.2021 - 12.2024
- Upheld strict adherence to HIPAA regulations, maintaining the confidentiality of sensitive patient information at all times.
- Enhanced laboratory efficiency by properly labeling and processing collected specimens for testing.
- Managed daily operations, including staff scheduling, budgeting, and lab maintenance tasks.
- Conducted quality control checks on equipment, ensuring proper functioning and consistent results.
- Addressed questions and concerns to educate patients on collection process and procedures.
Lead Phlebotomist
LABCORP
07.2013 - 08.2021
- Company Overview: MATERNAL FETAL CARE/ NEPHROLOGY & HYPERTENSION
- Managed daily operations, including staff scheduling, budgeting, and lab maintenance tasks.
- Conducted quality control checks on equipment, ensuring proper functioning and consistent results.
- Maintained accurate records of all samples collected, ensuring precise tracking throughout the testing process.
- Enhanced patient experience by providing efficient and accurate blood collection services.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
Patient Care Technician
STAMFORD HOSPITAL
01.2007 - 07.2013
- Facilitated smooth transitions between healthcare settings by effectively communicating patient needs and preferences during handoffs.
- Fostered positive relationships with patients and their families by providing emotional support and addressing concerns in a timely manner.
- Expedited discharge processes for patients transitioning to home-based care by preparing necessary equipment and providing education on self-care techniques.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
Patient Care Technician
NORWALK HOSPITAL
12.2003 - 01.2007
- Experienced in taking and monitoring vital signs
- Performed various duties, including data entry and assisting patients with daily activities
- Worked as part of team to execute proper care of body mechanics and safety of patient
- Accurately recorded and reported test results according to established procedures
Education
HEALTHCARE -
Norwalk Community College
Norwalk, CT01.2002
GENERAL STUDIES -
Gateway Community College
New Haven, CT01.2001
Skills
- Team Leader
- Proficient in venipuncture
- Strong organizational skills
- Skilled in geriatric and pediatric patients
- Dependable and reliable
- Infection control standards expert
- Courteous and polite demeanor
- Accomplished in hematology
- Energetic self-starter
- Excellent lab practices
Accomplishments
- Oversaw team of eight phlebotomists in lab processing over ninety samples daily.
- Educated twenty-seven phlebotomy students on venipuncture and capillary puncture techniques.
- Maintained compliance with OSHA, HIPAA, and CLIA standards.
Certification
- National Phlebotomy Certification, Connecticut
- Certified Telemetry Monitoring Technician
- National Certified Nursing Assistant Certification, Connecticut
- Certified Patient Care Technician
- CPR Certified
Timeline
Lead Phlebotomist
Quest Diagnostics
10.2021 - 12.2024
Lead Phlebotomist
LABCORP
07.2013 - 08.2021
Patient Care Technician
STAMFORD HOSPITAL
01.2007 - 07.2013
Patient Care Technician
NORWALK HOSPITAL
12.2003 - 01.2007
HEALTHCARE -
Norwalk Community College
GENERAL STUDIES -
Gateway Community College
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