Summary
Overview
Work History
Education
Skills
Certification
Timeline
OfficeManager
Marquis Williams

Marquis Williams

Reisterstown,MD

Summary

Professional fulfillment specialist with proven track record of enhancing warehouse efficiency and accuracy in order processing. Known for strong focus on team collaboration and achieving results, while adapting to changing operational needs. Reliable and flexible, skilled in inventory management and problem-solving.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Fulfillment Associate

Amazon
07.2022 - Current
  • Remove pallets/big boxes/carts from trucks delivering packages to the building
  • Scan packages coming into the fulfillment center
  • Helped place packages on pallets and used a pallet jack to take finished pallets to the inbound area to be placed on trucks when ready to be sent out
  • Sort/pick off packages on the conveyor belt
  • Help problem solve area with packages that may not belong to the building or need repackaging
  • Was a part of the team that broke the record for most processed packages in the sort center during Prime Week of 2023

Fulfillment Associate

TCGplayer
10.2020 - 04.2021
  • Sorted and organized playing cards into correct categories
  • Fulfilled orders and completed shipping requests
  • Assessed the quality of playing cards for damage and defects
  • Examined card orders for accuracy
  • Maintain a manual filing system for playing cards
  • Managed and tracked card inventory on an electronic database

Team Leader

Burger King
12.2016 - 08.2020
  • Supervised entry-level employees on daily restaurant tasks to ensure exact fulfillment of customer orders according to restaurant procedures to supply satisfactory client service
  • Trained new employees on the restaurant's processes, policies, and food preparation and service procedures
  • Created and coordinated shift schedules to manage staff levels
  • Conducted inventory to ensure a consistent supply of food items and kept a record of food waste
  • Maintained the cleanliness of the restaurant and the premises
  • Prepared food to be cooked for customer orders
  • Upsold food products to promote new items on the menu
  • Created ideas to improve the quality of food and speed of service
  • Performed cashier draw and safe counts, and coin drops
  • Managed conflict resolution among team members, fostering a positive and collaborative work environment.

Education

Bachelor of Science - Architectural Studies

Arizona State University
Tempe, AZ
05-2029

Associate of Science - Computer Science

Onondaga Community College
Syracuse, NY
09-2018

Skills

  • E-commerce
  • Customer Service and Clerical
  • Inventory Management
  • Data Entry
  • Customer Experience
  • Time Management
  • Critical Thinking
  • Strategic Planning
  • Team Leadership
  • Food Service
  • Team Coordination
  • Familiar with Microsoft Office
  • Familiar with Google Workspace
  • Product packaging
  • Attention to detail
  • Willing to learn
  • Teamwork and collaboration
  • Team leadership
  • Customer service
  • Flexible schedule

Certification

  • Learning Excel: Data Analysis, LinkedIn, 03/01/22
  • Foundations: Data, Data, Everywhere, Coursera, 04/01/22
  • Ask Questions to Make Data-Driven Decisions, Coursera, 04/01/22
  • Prepare Data for Exploration, Coursera, 04/01/22

Timeline

Fulfillment Associate

Amazon
07.2022 - Current

Fulfillment Associate

TCGplayer
10.2020 - 04.2021

Team Leader

Burger King
12.2016 - 08.2020

Bachelor of Science - Architectural Studies

Arizona State University

Associate of Science - Computer Science

Onondaga Community College

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