Summary
Overview
Work History
Education
Skills
Timeline
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Marquise Brooks

Jacksonville

Summary

Friendly professional who's Detail-oriented with a background overseeing guest issues while effectively representing the company brand. who is also Experienced in schedule coordination, route planning. Solid communication and problem-solving abilities.

Overview

2
2
years of professional experience

Work History

Army Motor Transport Operator 88M

US Army
03.2024 - Current
  • Enhanced transportation efficiency by developing and implementing optimized routing strategies.
  • Reduced vehicle downtime through diligent maintenance and timely repairs, ensuring consistent operational readiness.
  • Safely transported personnel and cargo under various conditions, adhering to strict safety protocols.

Vehicle Transporter/Driver

Randstad
06.2023 - 08.2023
  • Improved customer satisfaction by providing timely and efficient vehicle transportation services.
  • Reduced turnaround time for vehicle drop-offs with effective route planning and scheduling.
  • Ensured safe and damage-free vehicle deliveries by adhering to strict safety guidelines and protocols.
  • Assisted in maintaining a clean and organized fleet of transport vehicles, ensuring optimal performance and presentation.
  • Collaborated with team members to identify areas for improvement in the transportation process, implementing changes as needed.
  • Promoted a positive work environment by fostering strong relationships with team members, management, and clients alike.

Guest Services Associate

AMC Movie Theater
04.2023 - 08.2023
  • Enhanced guest satisfaction by promptly addressing inquiries and offering personalized recommendations.
  • Streamlined check-in and check-out processes for increased efficiency and positive guest experiences.
  • Resolved guest complaints with professionalism, resulting in improved customer relations and repeat business.
  • Assisted guests with special requests to ensure a memorable stay and exceptional service.
  • Conducted regular inventory checks on supplies, managing restocking needs proactively for uninterrupted service delivery.
  • Developed rapport with guests by engaging in friendly conversations without compromising professionalism.

Education

Bachelor of Science - Accounting

Bethune - Cookman University
Daytona Beach, FL
04.2027

Skills

  • Guest Relations
  • Reservation Management
  • Team building and supervision
  • Cash Handling
  • Hospitality services
  • Training and mentoring
  • Problem Resolution
  • Detail Oriented
  • Leadership

Timeline

Army Motor Transport Operator 88M

US Army
03.2024 - Current

Vehicle Transporter/Driver

Randstad
06.2023 - 08.2023

Guest Services Associate

AMC Movie Theater
04.2023 - 08.2023

Bachelor of Science - Accounting

Bethune - Cookman University

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Marquise Brooks