Marquise Burke
Orangeburg,SC
Summary
Detail-oriented and methodical quality control professional with over 8 years of experience in management, specializing in quality control and strategic planning within the manufacturing industry. Seeking a challenging manufacturing position in the automotive industry to leverage education, skills, and past experiences for mutual benefit. Skilled at evaluating raw materials and finished products for quality concerns, with a proven track record of safely meeting department goals while planning for future projects. Reliable team member dedicated to exceeding targets and contributing to the success of the company through support with Q-Release projects, documentation of data and analysis in accordance with audit compliance, and assistance in developing countermeasures to resolve quality issues.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Production IT Technician
Mercedes Benz Vans LLC
Ladson, SC
07.2023 - Current
- Established, repaired and optimized networks by installing wiring, cabling and devices.
- Provided remote technical support, resolving issues quickly without requiring onsite visits whenever possible.
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
- Enhanced user experience with thorough troubleshooting and resolution of hardware and software problems.
- Improved network efficiency by optimizing configurations and implementing necessary updates.
- Completed detailed reporting on work activities, providing management with insights into IT operations and opportunities for improvement.
- Proved successful working within tight deadlines and a fast-paced environment.
Quality React & Response Team
Mercedes Benz Vans LLC
05.2021 - 07.2023
- Maintained product standards by following blueprints and specifications while monitoring manufacturing processes.
- Demonstrated working knowledge of Quality Operating System and other quality assurance structures and processes in the plant.
- Knowledge in manufacturing processes, quality systems, Global Quality Standards for Quality / Core Tools.
- Ensure adherence to implemented QOS procedures, methods and tools to guarantee built in quality.
- Monitor adherence to and effectiveness of control plans / PFMEAs and drive resolution of non-conformances.
- Support the production teams to build quality in the production process with a focus on prevention.
- Support the production teams to secure quality target deployment at the team level.
- Act as Subject Matter Expert (SME) for (VCMS) Quality initiatives
- Facilitate Problem Solving Initiatives at the production team level with focus on 4M.
- Review internal indicators (data from in-process quality metrics such as various audits and inspection stations) to drive investigation and resolution of quality issues generated in the production process.
- Drive and follow-up on containment actions.
- Supervise defined quality assurance activities.
- Body Shop Audits of a full completed unit before it is shipped to the paint shop
- Production support Quality control Corrective action planning Continuous improvement Teamwork Organization Verbal communication Planning
- Document control Verification of clean points after investigations of a quality issue.
- Coordinated with maintenance, engineering, logistics and parts quality to determine root cause analysis.
- Data Entry and data analysis.
- Creation and implementation of Quality Alerts and Single Point Lessons when necessary.
- Track and document trends and defects for repeatability.
- Identified and helped resolve nonconforming product issues to support accurate order fulfillment.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Quality Gate Inspector
Mercedes Benz Vans LLC
08.2018 - 05.2021
- Inspect every unit in my station
- Document all defects found
- Keep line moving with good quality
- Follow PTDS correctly
- Conduct inspections within takt time
- Escalate issues as needed
Education
High School Diploma - undefined
Northern High School
01.2010
Skills
- Lean manufacturing
- Communication
- Quality Orientation
- Team building
- Very hard worker
- Multitasking
- Training
- Problem-solving
- Leading a team
- Continuous Improvements
- Strategic Problem Solving
- Proven Leader
- MS Office
- Manufacturing processes
- Support audits
Certification
Welding Certificate
Ultrasonic Testing
Timeline
Production IT Technician
Mercedes Benz Vans LLC
07.2023 - Current
Quality React & Response Team
Mercedes Benz Vans LLC
05.2021 - 07.2023
Quality Gate Inspector
Mercedes Benz Vans LLC
08.2018 - 05.2021
High School Diploma - undefined
Northern High School