Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tia Lopez

1971 Santa Ana Blvd S Los Angeles,CA

Summary

A highly experienced Case Manager with multiple years of experience in conducting precise assessments of patient condition and functional abilities. Skilled in overseeing and directing care of psychiatric patients, as well as helping coordinate services such as mental health and substance abuse. Committed to providing quality care to all patients while adhering to professional standards.

Overview

2
2
years of professional experience

Work History

Case Manager

Harbor Interfaith Services
12 2021 - 6 2022
  • Supplied referrals to housing providers to place clients in supportive housing.
  • Provided parents information on counseling, childcare, prenatal care, substance abuse treatment and job training.
  • Followed-up with outside mental health service providers to coordinate in-school support.
  • Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
  • Utilized trauma-informed approach to promote healing and empowerment for clients.
  • Conducted community workshops to promote different programs and educate public on available services.

Manager

Behavioral Health Center
1 2016 - 12 2019
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Acted as a team leader in group projects, delegating tasks and providing feedback.
  • Evaluated employees strengths and assigned tasks based upon experience and training.
  • Supervised busy caseload, managing clients, balancing workload and prioritizing client needs.
  • Evaluated program effectiveness regularly using outcome measurements tools allowing continuous improvement of services provided.
  • Completed one-on-one counseling with broad range of clients suffering from various diseases and issues.

Case Manager Specialist

Hubert Humphrey Comprehensive Health Center
06.2022 - 04.2024
  • Helped coordinate services such as mental health and substance abuse.
  • Oversaw and directed care of psychiatric patients.
  • Conducted precise assessments of patient condition and functional abilities.
  • Maintained accurate and timely documentation for all client interactions, ensuring compliance with regulatory requirements and confidentiality standards.
  • Facilitated individual and group sessions to promote positive behavior change for clients.
  • Assessed community needs and identified resources for social and community service programs.

Education

Associate of Arts - Paralegal Studies

West Los Angeles College
Culver City, CA
2022

Skills

  • Progress Evaluations
  • Patient Management
  • Client Needs Assessments
  • Medical Records Management
  • Documentation proficiency
  • Case Management
  • Excellent multi-tasking ability
  • Scheduling
  • Relationship Building

Timeline

Case Manager Specialist

Hubert Humphrey Comprehensive Health Center
06.2022 - 04.2024

Case Manager

Harbor Interfaith Services
12 2021 - 6 2022

Manager

Behavioral Health Center
1 2016 - 12 2019

Associate of Arts - Paralegal Studies

West Los Angeles College
Tia Lopez