MARQUISE NORMAN
Charlotte,United States
Summary
Business Analyst, data driven, and analytical data professional with history in analyzing data, defining key business drivers, and solving complex data problems. Extensive hands-on experience in analyzing business operations and conducting functional requirement analysis. Pride in being a hardworking, resourceful, and an excellent problem solver with the ability to consistently provide strategic recommendations to achieve and maintain goals. Proficient in Scrum and Agile methodologies
Overview
5
5
years of professional experience
6
6
Certifications
Work History
Business Intelligence Analyst Apprenticeship
MyTechBestFriend
10.2021 - 03.2022
- Meet with stakeholders to discuss which software implementations and solutions can be aligned with business needs.
- Analyze internal clients existing business needs and helped define business objectives that tableau should support.
- Participated in migrating client’s previous Power BI data into the new Tableau solution without data loss or corruption, system downtime and impact on your business processes.
- Provide internal stakeholders with account observations, identifying trends, forecasting, and documenting end to end processes.
- Implements the Systems Development Life Cycle (SDLC) process into clients’ business structure to improve their development process.
- Maintain up-to-date databases, performing data entry and data manipulation to input results, and verify information.
- Synthesizing of complex economic information into cohesive analysis that is suitable for C-level consumption.
- Utilize advanced data visualization tools such as tableau to generate actionable insights while relaying this information to business partners.
- Authors user story acceptance criteria to achieve buy-in from stakeholders.
- Collaborates with the product owner to arrange product backlog in Jira.
- Adept at building workflows, BPMNs, and creating user stories to be tracked within Jira or Azure Devops.
- ·Creates, reviews, and approves BRD. (Business Requirement Document)
Supply Chain Manager
EPES Transport Systems LLC.
05.2019 - 11.2021
- Integrated financial and operation plans with strategic objectives to deliver improved operational and financial results to boost customer satisfaction, profitability and working capital.
- Drove key performance indicators and continuous improvements throughout logistics and supplier operations.
- Drove 17% improvement in corporate growth by developing key metrics and applying Lean Six Sigma methodologies.
Operations Manager
EPES Transport Systems LLC.
01.2017 - 04.2019
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
- Planned and resourced personnel and logistics for operations component exercises resulting in highly trained personnel ready to act quickly in critical roles.
- Demonstrated exceptional knowledge of process optimization in relation to profit and loss.
Education
Bachelor of Science - Supply Chain Management
North Carolina A & T State University
Greensboro, NC12.2016
Skills
- Quantitative Methods
- Power BI
- Tableau
- Business Intelligence (BI)
- Data Structures
- Regression Analysis
- Data Visualization
- Data Technologies
Certification
- Lean Six-Sigma Green Belt, AIGPE, 2016
- Certified Scrum Master, ScrumAlliance, 2020
- Project+, CompTIA, 2020
- Microsoft Power BI, Microsoft, 2022
- Confluence Fundamentals, Atlassian, 2021
- JIRA Fundamentals, Atlassian, 2021
- Data Literacy Essentials, SAS, 2021
Timeline
Business Intelligence Analyst Apprenticeship
MyTechBestFriend
10.2021 - 03.2022
Supply Chain Manager
EPES Transport Systems LLC.
05.2019 - 11.2021
Operations Manager
EPES Transport Systems LLC.
01.2017 - 04.2019
Bachelor of Science - Supply Chain Management
North Carolina A & T State University