Marquise Webb
Suffolk,VA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Merchant Mariner
Seafarers International Union
Norfolk, VA
01.2014 - Current
- Trained new employees on proper protocols and customer service standards.
- Trained and guided team members to maintain high productivity and performance metrics.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Directed product flow and informed management of delays and challenges, as well as suggested resolutions.
Education
No Degree - General Studies
Tidewater Community College
Norfolk, VAHigh School Diploma -
Indian River High School
Chesapeake, VA06.2008
Skills
- Program Optimization
- Finance and Accounting Oversight
- Management Training
- Department Oversight
- Complex Problem-Solving
Timeline
Merchant Mariner
Seafarers International Union
01.2014 - Current
No Degree - General Studies
Tidewater Community College
High School Diploma -
Indian River High School
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