Marquita Bolts
Pittsburg,CA
Summary
Dynamic housekeeping leader with a proven track record of upholding impeccable standards and delivering exceptional results. Expertise in managing teams to ensure consistent quality across all operations while fostering a collaborative and supportive work environment. Recognized for reliability and adaptability, with a deep understanding of cleaning protocols and staff supervision that drive efficiency and excellence. Committed to enhancing operational effectiveness and maintaining high levels of client satisfaction.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Healthcare Security Officer
Securitas Security Services USA
02.2024 - Current
- Monitored CCTV systems effectively, utilizing technology to enhance situational awareness and prevent incidents from occurring.
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Provided exceptional customer service to patients and visitors while enforcing facility policies and regulations.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
Lead Housekeeping Supervisor
VA Hospital
10.2020 - 12.2023
- Improved overall cleanliness and guest satisfaction by implementing effective housekeeping procedures and protocols.
- Coordinated with housekeeping staff to ensure timely room turnovers, resulting in improved guest experience.
- Assisted in maintaining facility cleanliness by completing routine housekeeping tasks during overnight shifts.
- Used power scrubbing and waxing machines to scrub and polish floors.
Lead EVS Technician
Valley View Health Care Center
08.2015 - 08.2020
- Ensured proper handling and disposal of hazardous materials according to established guidelines, reducing risks associated with spills or exposure incidents.
- Conducted regular inspections of work areas, identifying areas needing improvement or immediate attention.
- Implemented training programs for EVS staff, enhancing their knowledge of cleaning techniques and safety requirements.
- Reduced infection rates by maintaining high standards of sanitation and waste disposal.
Education
Custodial Training Program -
Pittsburg Adult Education
Pittsburg, CAAdministrative Medical Assistant - undefined
Allied Health Academy PAEC
Pittsburg, CAClinical Medical Assistant - undefined
Keyboarding and Computer’s Basics - undefined
Mount Diablo Adult Education
Concord, CAHigh School Diploma -
Novato Adult School
Novato, CASkills
- Outstanding customer support
- Consistently dependable
- Efficient time management
- Flexible problem solver
- Quick learner
- Effective under pressure
- Healthcare vocabulary proficiency
- Chemical and cleaning supply oversight
- Residential cleaning
- Effective cleaning methods
- Conducting room inspections
- Safe chemical handling
Certification
- BLS American Heart Association 2024-2026
- TWIC–Transportation Worker Identification Credential
Timeline
Healthcare Security Officer
Securitas Security Services USA
02.2024 - Current
Lead Housekeeping Supervisor
VA Hospital
10.2020 - 12.2023
Lead EVS Technician
Valley View Health Care Center
08.2015 - 08.2020
Administrative Medical Assistant - undefined
Allied Health Academy PAEC
Clinical Medical Assistant - undefined
Keyboarding and Computer’s Basics - undefined
Mount Diablo Adult Education
Custodial Training Program -
Pittsburg Adult Education
High School Diploma -
Novato Adult School