Summary
Overview
Work History
Skills
Timeline
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Marquita Bradford

Marquita Bradford

McCalla,AL

Summary

Dedicated and motivated professional with a passion for tackling new challenges. Demonstrates strong work ethic, adaptability, and exceptional interpersonal skills. Proven ability to work efficiently without supervision and quickly acquire new skills. Skilled in customer service, multitasking, and time management. Committed to delivering exceptional experiences to every customer.

Overview

19
19
years of professional experience

Work History

Office Assistant /Audit Assistant

Wakefield's
10.2023 - Current
  • Monitors ongoing associate training completion and performance
  • Maintained confidentiality in handling sensitive information while performing administrative tasks.
  • Ensure all necessary new assistance paperwork is resource activities in the store
  • Answering phones
  • Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
  • Performed auditing work in accordance with rigorous auditing standards and principles.
  • Reviewed general ledger transactions to identify errors or irregular entries.
  • Accounted for daily payments by fully reconciling cash, credit and debit transactions.

BDC Agent

Benton Nissan Dealership
01.2019 - 08.2023
  • Determined customer automotive needs by asking relevant questions and working to develop relationships.
  • Scheduled vehicle-showing appointments for sales team and provided reminder phone calls to customers.
  • Managed website inventory listing with up-to-date vehicle inventory and specifications.
  • Communicated effectively with clientele to maintain customer satisfaction and loyalty.
  • Supported dealership staff by swiftly attending to administrative tasks as needed during busy periods or absences of colleagues.

Guest Service Representative

Courtyard of Marriott
05.2018 - 04.2020
  • Maintained important files, running reports and delivering updates on occupancy and revenue.
  • Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
  • Reserved guest rooms over phone, in person and via computer for travelers and provided confirmations.
  • Maintained smooth operations by correctly assigning rooms and coordinating guest check-ins and check-outs.

Front Line Manager

Sears Roebuck
09.2009 - 02.2017
  • Provided administrative support to coworkers, taking on additional tasks during high-volume periods.
  • Organized and updated schedules to optimize coverage for expected customer demands.
  • Monitored cash drawers in checkouts to verify adequate cash supply.
  • Handled payment processing and provided customers with receipts and proper bills and change.

Data Entry

Connolly Property
04.2006 - 09.2009
  • Identified and corrected improper cases of data entry to prevent data redundancies and integrity failures.
  • Issued work schedules, duty assignments and deadlines for office or administrative staff.
  • Computed balances, totals or commissions to support accounting team.
  • Discussed job performance problems with employees, identifying causes and issues to find solutions.
  • Interviewed and trained incoming data entry employees, assuring successful transitioning of trainees.

Skills

  • Efficient appointment management
  • Quick learner - exceptional communication skills - multi-line phone
  • Talent - project planner - attention to details - independent worker -
  • Articulate and well-spoken - cash handling expertise - night and safe
  • Cash management expertise
  • Skilled in using call center software remotely
  • Detail-oriented approach
  • Effective team leadership
  • Customer service
  • Time management
  • Data entry

Timeline

Office Assistant /Audit Assistant

Wakefield's
10.2023 - Current

BDC Agent

Benton Nissan Dealership
01.2019 - 08.2023

Guest Service Representative

Courtyard of Marriott
05.2018 - 04.2020

Front Line Manager

Sears Roebuck
09.2009 - 02.2017

Data Entry

Connolly Property
04.2006 - 09.2009

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Marquita Bradford