Marquita Johnson
Summary
Certified Nursing Assistant with hands-on experience providing companionship and emotional support to residents. Well-versed in accurately documenting vital statistics and health metrics. Committed to creating positive rapport with patients and providing quality patient care.
Overview
24
24
years of professional experience
6
6
Certifications
Work History
Caregiver
Franklin Care
Kansas City
09.2023 - Current
- Provided optimal healthcare to several patients in the comfort of their own home.
- Monitored vital signs, administrated medications, and kept up-to-date records of patient progress.
- Assisted patients with carious life activities including, but not limited to: bathing, dressing, feeding, and exercising.
- Logged and reported patients' mental and physical health status in detailed records.
Caregiver
AbriCare
Kansas City
02.2023 - 08.2023
- Assisted clients with daily living activities and personal care to enhance their independence.
- Supported clients with bathing and dressing to ensure their dignity and hygiene.
- Provided companionship and emotional support to enhance client well-being.
- Maintained clean, safe environment to promote client comfort and well-being.
CNA
Private Care
Kansas City
01.2019 - 01.2023
- Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
- Collaborated with families to implement and monitor effective care plans.
- Transported patients to appointments, ensuring timely arrival and comfort.
- Turned and repositioned residents to maintain skin integrity and prevent pressure ulcers.
Call Center Representative
USA 800 Call Center
Raytown
03.2016 - 01.2019
- Collaborated with management to streamline call center workflows and enhance processes.
- Handled high call volumes while ensuring exceptional customer service.
- Processed orders, forms, applications, and requests with accuracy and efficiency.
Direct Support Professional
Symphony Support
Kansas City
09.2001 - 01.2019
- Assisted individuals with disabilities in daily living activities to promote independence and enhance quality of life.
- Implemented personalized care plans for diverse client needs.
- Provided transportation assistance to clients for appointments and outings.
- Monitored and documented individuals' behaviors, promptly reporting changes or concerns to supervisor to ensure timely support.
- Assisted clients in developing communication and social skills.
- Ensured clean, organized environment to enhance client comfort and safety.
Behavioral Health Technician
Research Medical Center
Kansas City
01.2014 - 02.2016
- Delivered direct care to patients in behavioral health settings, ensuring their safety and well-being.
- Implemented safety protocols to ensure a secure environment for patients.
- Documented patient progress and maintained accurate records consistently.
- Supported crisis intervention efforts during critical situations effectively.
- Facilitated daily activities like arts and crafts, games, and music therapy to enhance coping skills and emotional expression.
- Communicated regularly with medical personnel about changes in patient status, contributing to coordinated care and timely interventions.
Education
High School Diploma -
Central Highschool
Kansas City, MO05.2001
Skills
- Patient monitoring
- Medication administration
- Vital sign assessment
- Personal care assistance
- Crisis intervention
- Care plan development
- Patient management
- Behavioral assessment
- Medication management
- communication
- adaptability
- COVID-19 safety policies
- Technical Support
- De-escalation Technique
- Safety protocols knowledge
- Leadership
- problem solving
- collaboration / teamwork
- emotional intelligence
Certification
CNA License
Timeline
Caregiver
Franklin Care
09.2023 - Current
Caregiver
AbriCare
02.2023 - 08.2023
CNA
Private Care
01.2019 - 01.2023
Call Center Representative
USA 800 Call Center
03.2016 - 01.2019
Behavioral Health Technician
Research Medical Center
01.2014 - 02.2016
Direct Support Professional
Symphony Support
09.2001 - 01.2019
High School Diploma -
Central Highschool