Shuntavia Wright
Dallas,TX
Summary
Compassionate Caregiver experienced in addressing physical and emotional needs of patients in residential and hospital settings. Improved patient well-being and satisfaction through effective medication administration, schedule management, and maintenance of clean living environments. Established meaningful relationships with patients, ensuring comfort and enhancing quality of life.
Overview
14
14
years of professional experience
Work History
Caregiver
Iris Memory care
Rowlett, Texas
04.2026 - Current
- Monitored resident health and reported changes to nursing staff.
- Assisted residents with daily living activities and personal care tasks.
- Engaged residents in social activities to promote mental well-being.
- Provided companionship and emotional support to residents.
- Maintained cleanliness and organization of resident living areas.
Personal Care Aide
Optimal Home Health Care
Dallas, Tx
10.2012 - Current
- Assisted clients with daily activities such as bathing, dressing, and grooming.
- Assisted clients with daily living activities and personal hygiene needs.
- Helped clients with personal needs from exercise to bathing and personal grooming.
- Provided companionship and emotional support to enhance client well-being.
- Monitored and documented changes in client health status and behavior.
- Conducted light housekeeping duties including laundry, vacuuming, dusting, and cleaning bathrooms.
- Organized and made beds in client rooms to maintain a clean environment, swept floors, and sanitized surfaces to support activities of daily living.
Collections Manager
NTTA
Las colinas, Tx
08.2023 - 11.2024
- Managed accounts receivable, collections and credit activities for a large customer base.
- Negotiated payment plans with customers in arrears or at risk of defaulting on payments.
- Resolved escalated disputes between customers and the company concerning collections matters.
- Oversaw team performance in handling customer inquiries and payment arrangements.
- Implemented new software tools to streamline collections workflow and reporting.
- Reached out to customers to discuss late payments and options for remitting amounts due.
Outbound Medical Chart Auditor
Datavant
Virginia, Nebraska
01.2022 - 05.2023
- Conducted audits to identify discrepancies and potential risks in documentation.
- Reviewed medical charts for accuracy and compliance with regulatory standards.
- Collaborated with healthcare professionals to resolve charting issues proactively.
- Interacted with physicians, nurses, administrators, and other healthcare professionals regarding audit issues.
- Ensured adherence to company policies regarding patient confidentiality and data security.
Education
David W Carter
Dallas, TXSkills
- Medical chart auditing
- Personal care assistance
- Hygiene support
- Health monitoring
- health monitoring
- medical documentation accuracy
- client health assessment
- Patient monitoring
- Compliance assurance
- Team collaboration
- Conflict resolution
- Active listening
- Time management
- Compassionate care
- Empathetic listening
- Patient care
- Compassionate communication
Timeline
Caregiver
Iris Memory care
04.2026 - Current
Collections Manager
NTTA
08.2023 - 11.2024
Outbound Medical Chart Auditor
Datavant
01.2022 - 05.2023
Personal Care Aide
Optimal Home Health Care
10.2012 - Current
David W Carter