Marquita Maples
Athens,AL
Summary
To seek and maintain full time position with Alorica offering the professional challenge in which I plan to utilize interpersonal skills while being a detail oriented team player with strong organizational skills and the ability to handle multiple projects simultaneously with a high degree of accuracy in hopes of securing the Remote Healthcare Customer Service position to assist in achieving company goals.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Executive Administrator
Global Tech Institute
Decatur, AL
01.2022 - Current
Facilities Coordinator / Data Analyst
Morgan County System of Services, Inc
Decatur, AL
12.2015 - 01.2022
Facilities Coordinator / Trainer
Morgan County System Of Services, Inc.
Decatur, AL
10.2011 - 08.2012
Staffing Consultant
D & Y Staffing
Huntsville, AL
10.2010 - 10.2011
Human Resources Generalist
Home Instead Seniors Care
Huntsville, AL
09.2009 - 10.2010
Retention Specialist
Direct TV
Huntsville, AL
06.2007 - 08.2009
Assistant Manager
North Alabama Group Home
Florence, AL
06.2005 - 05.2007
Human Resources Assistant
University Of North Alabama
Florence,AL
06.2003 - 05.2005
Computer Laboratory Technician
University Of North Alabama
Florence, AL
06.2001 - 05.2003
Education
BS - Sociology
University of North Alabama
FLorence, ALSkills
- Policy and Procedure Implementation
- Staff Management
- Workflow Planning
- Systems Implementations
- Performance Monitoring and Evaluation
- Multi-Site Operations
- Regulatory Compliance
- Recruiting and Hiring
- Operations Oversight
- Data Analysis
- Team Member Development
- Incident Escalation
- Human Relations
- Data Integrity
- Team Member Development
- Incident Escalation
- Human Relations
- Data Integrity
- Team Member Development
- Incident Escalation
- Human Relations
Certification
- Safety Care Trainer Training Completion (03/2021) Crisis Prevention & Safety Management
- Master Trainer (07/2020) National Craft Assessment & Certification
- NCCER Excavation Competent Person Course Completion (06/2020) National Trench Safety
- 30 - Hour OSHA Outreach Training for General Industry (05/2020)
- Residential Child & Youth Care Professional Trainer (05/2014) The University of Oklahoma Outreach National Resource Center for Youth Services
Timeline
Executive Administrator
Global Tech Institute
01.2022 - Current
Facilities Coordinator / Data Analyst
Morgan County System of Services, Inc
12.2015 - 01.2022
Facilities Coordinator / Trainer
Morgan County System Of Services, Inc.
10.2011 - 08.2012
Staffing Consultant
D & Y Staffing
10.2010 - 10.2011
Human Resources Generalist
Home Instead Seniors Care
09.2009 - 10.2010
Retention Specialist
Direct TV
06.2007 - 08.2009
Assistant Manager
North Alabama Group Home
06.2005 - 05.2007
Human Resources Assistant
University Of North Alabama
06.2003 - 05.2005
Computer Laboratory Technician
University Of North Alabama
06.2001 - 05.2003
BS - Sociology
University of North Alabama