Summary
Overview
Work History
Education
Skills
Timeline
Generic

Marquita Boulden Serie

Oberlin

Summary

Dynamic stewarding supervisor with a proven track record at Coushatta Casino Resort for the last 13 years by enhancing team productivity through effective scheduling and training. Skilled in facility management and problem-solving, I implemented processes that improved cleanliness and reduced costs, fostering a positive work environment and increasing employee retention.


Volunteering for the last 4 years in sports and recreational coaching, making this my profession with strong track record in program coordination and event management. Adept at fostering team collaboration and driving successful outcomes, with flexible approach to changing needs within my community. Skilled in activity planning, participant engagement, and maintaining safe, inclusive environment. Known for reliability and effective communication, ensuring smooth operations and positive experiences for all participants.


Varies experiences from coursework in college and a college athlete to post-college in volunteer recreational sports, I have dedicated my life to something I love. Sports Specialist title fits me perfectly.

Overview

13
13
years of professional experience

Work History

Stewarding Supervisor

Coushatta Casino Resort
06.2012 - Current
  • Improved overall cleanliness and organization of the kitchen by implementing efficient stewarding processes and procedures.
  • Participated in regular management meetings offering valuable insights into departmental operations ultimately benefiting overall performance.
  • Assisted with recruitment efforts including interviewing potential candidates leading to well-rounded staffing.
  • Enhanced team productivity through effective scheduling, delegation, and supervision of daily tasks for nearly 70 associates.
  • Assisted in budget management by tracking expenses and identifying cost-saving opportunities within the department.
  • Planned routine upkeep of kitchen equipment and facilities for safe and efficient operations.
  • Increased employee retention rates by providing comprehensive training programs and fostering a positive work environment.
  • Implemented effective scheduling practices, optimizing staff deployment during peak hours while minimizing labor costs.
  • Interviewing and hiring of all associates in the department.


Certified Trainer

Raising Cane's Chicken Fingers
10.2012 - Current
  • Mentored new hires, resulting in stronger staff development and increased productivity.
  • Provided ongoing support for certified individuals, offering guidance as they navigated new challenges in their professional roles.
  • Developed innovative training materials, resulting in higher levels of trainee satisfaction.
  • Consistently received high ratings on trainer evaluations, reflecting a strong commitment to excellence in education and professional development.

Coaching Recreational Sports

Oberlin Recreational Sports
10.2021 - Current
  • Enhanced participant enjoyment by planning and implementing engaging sports activities and events.
  • Provided excellent customer service, addressing parent concerns promptly and professionally.
  • Expanded participant base through effective social media outreach and engagement strategies.
  • Encouraged open communication among staff, facilitating efficient problem-solving and decision-making processes.
  • Maintained a well-organized inventory of equipment, ensuring availability for daily use and timely replacement when needed.
  • Improved program efficiency by streamlining administrative tasks, such as scheduling and recordkeeping.
  • Conducted rounds within facility and campus to facilitate safe execution of recreation activities and monitor participation numbers.
  • Performed clerical, accounting, and bookkeeping duties to process participation fees and reconcile cash receipts daily.
  • Kept athletic and games equipment and facilities organized and maintained.

Softball Umpire

LHSAA Officiating
10.2013 - 05.2014
  • Officiated softball games to maintain standards of play and to maintain participation with established rules.
  • Continuously updated knowledge of softball rules and regulations, staying current with changes in the sport.
  • Inspected sporting equipment and examined player records for compliance with event, age and safety regulations.
  • Verified scoring calculations prior to final announcement of winner.
  • Conducted calls behind home plate to monitor balls and strikes of hitter.
  • Developed strong situational awareness skills that allowed for accurate judgment calls under pressure.
  • Communicated effectively with players, coaches, league officials, and spectators to uphold sportsmanship standards at all times.

Youth Basketball Referee

Alexandria Association
01.2013 - 05.2014
  • Collaborated with fellow referees in maintaining consistency in rule enforcement and decisionmaking.
  • Maintained accurate scorekeeping records, ensuring fair play and proper documentation of game results.
  • Actively sought feedback from colleagues regarding personal performance as a referee to continually improve skills and contribute to the overall quality of youth basketball games.
  • Established a safe environment for youth players by enforcing rules and promoting sportsmanship.
  • Instructed players and coaches on basketball game rules.
  • Traveled around CENLA region officiating basketball games.

Education

Bachelor of Science - Athletic Training

Louisiana Christian University (Louisiana College)
Pineville, LA
05-2014

Skills

  • Team management
  • Coaching
  • Facility management
  • Scheduling expertise
  • Teamwork and collaboration
  • Problem-solving abilities
  • Verbal and written communication
  • Documentation and recordkeeping
  • Activity planning and coordination
  • Facilities management
  • Scheduling events and programs
  • Multitasking Abilities

Timeline

Coaching Recreational Sports

Oberlin Recreational Sports
10.2021 - Current

Softball Umpire

LHSAA Officiating
10.2013 - 05.2014

Youth Basketball Referee

Alexandria Association
01.2013 - 05.2014

Certified Trainer

Raising Cane's Chicken Fingers
10.2012 - Current

Stewarding Supervisor

Coushatta Casino Resort
06.2012 - Current

Bachelor of Science - Athletic Training

Louisiana Christian University (Louisiana College)

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