Marquitta Saffo
Madison,WI
Summary
Adept at medication administration and patient scheduling, I leveraged my problem-solving skills at Brookdale Assisted Living to enhance patient satisfaction and streamline healthcare processes. My compassionate approach and strong work ethic have consistently improved the quality of care and operational efficiency, demonstrating a proven track record of results in healthcare environments.
Knowledgeable administrative professional with expertise in medical records management, coding and data entry. Proven ability to review and document clinical data, ensuring accuracy and compliance. Well-versed in ICD-10, CPT and HCPCS coding systems.
Overview
8
8
years of professional experience
Work History
Medication Technician
Brookdale Assisted Living
01.2024 - Current
- Monitored medication storage area to maintain medication security and control.
- Prepared medication doses accurately by following medication administration record (MAR) written by healthcare providers.
- Unpacked, sorted, counted, and labeled all incoming medications to keep optimum inventory levels.
- Balanced the needs of multiple patients simultaneously while maintaining accuracy in medication preparation and distribution, contributing to overall patient satisfaction.
- Assisted clients with activities of daily living, promoting independence and quality of life.
Radiology Scheduler
UW Health
05.2023 - 03.2024
- Coordinated radiology appointments for multiple departments, ensuring optimal resource utilization.
- Developed a strong understanding of various radiology procedures and their prerequisites, allowing for accurate scheduling and patient education.
- Promoted a culture of continuous improvement within the scheduling department by actively participating in team meetings and offering constructive feedback on current processes.
- Streamlined appointment scheduling by implementing an efficient online booking system.
- Ensured that all required pre-appointment documentation was complete, reducing last-minute cancellations due to missing paperwork or information gaps.
Caregiver
Sylvan Crossings
01.2021 - 03.2023
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Prepared medication doses accurately by following medication administration record (MAR) written by healthcare providers.
- Monitored medication storage area to maintain medication security and control.
- Balanced the needs of multiple patients simultaneously while maintaining accuracy in medication preparation and distribution, contributing to overall patient satisfaction.
Childcare Teacher
Mother Goose Preschool
01.2017 - 08.2020
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
- Developed strong relationships with students and their families, fostering mutual trust and respect that contributed to overall student success.
- Engaged with children on individual basis to build positive relationships and promote learning.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Education
GED -
Kirkwood Community College
Cedar Rapids, IA07.2016
Skills
- Medication Administration
- Medication Reconciliation
- Healthcare regulations
- Pharmacy Knowledge
- Problem-Solving
- Time Management
- Respectful and Compassionate
- Dependable and Responsible
- Elderly Care
- HIPAA Compliance
- Patient Scheduling
- Data entry proficiency
- Insurance Verification
- Medical Office Experience
- Cleaning and sanitation
- Lesson Planning
- Strong Work Ethic
Timeline
Medication Technician
Brookdale Assisted Living
01.2024 - Current
Radiology Scheduler
UW Health
05.2023 - 03.2024
Caregiver
Sylvan Crossings
01.2021 - 03.2023
Childcare Teacher
Mother Goose Preschool
01.2017 - 08.2020
GED -
Kirkwood Community College
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