Knowledgeable Employment Specialist with background in facilitating personal development and fostering independent living skills. Successfully implemented tailored programs to address individual needs, enhancing client self-sufficiency and confidence. Demonstrated empathy and effective communication skills to build strong relationships and promote positive outcomes.
Overview
5
5
years of professional experience
Work History
Program Manager
Brookdale Assisted Living
09.2024 - Current
Managed and supervised administrative and daily program operations, complying with policies and regulations.
Facilitated workshops and conducted one-on-one training to educate team members.
Coached team members on productivity strategies to accomplish challenging goals.
Established team priorities, maintained schedules and monitored performance.
Developed strategic plans, setting clear objectives and achievable milestones for the team.
Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Life Skills Instructor
Magnify
05.2022 - 09.2024
Taught individuals with learning or physical difficulties to use technology such as computers, tablets and mobile phones.
Supported people with developmental disabilities and autism in building multi-faceted skillset to promote independence and self-confidence.
Assessed effectiveness of training to create more effective future training programs.
Collaborated with other instructors to design interdisciplinary projects that integrated life skills concepts across different subject areas.
Mentored students on effective communication techniques, conflict resolution strategies, and decision-making processes crucial for success in daily living situations.
Assisted students in setting achievable personal goals related to their overall development, fostering a sense of accomplishment and selfefficacy.
Teacher Assistant
Beacon College
08.2021 - 04.2022
Promoted a growth mindset among students by encouraging perseverance and resilience in overcoming challenges.
Enhanced classroom environment by implementing various teaching methods and strategies, catering to diverse learning styles.
Facilitated small-group instruction sessions targeting specific skill gaps among struggling learners for academic success.
Assisted lead teacher in the monitoring of student progress and updating required documentation, ensuring accurate records for each learner.
Provided one-on-one tutoring support outside of regular school hours for students requiring additional assistance with coursework or test preparation.
Career Coach
UCF Center For Autism And Related Disabilities
05.2021 - 08.2021
Empowered clients to take ownership of their careers by teaching them strategies for continuous learning, skill development, and goal setting.
Enhanced client career progression by providing personalized coaching sessions tailored to individual goals and strengths.
Established long-term relationships with clients, providing ongoing support and follow-up services as needed to ensure continued success in their careers.
Assisted clients in identifying transferable skills and effectively communicating them during interviews, leading to higher job offer rates.
Evaluated client strengths and weaknesses using assessments, helping them gain self-awareness and develop targeted action plans for improvement.
Residential Assistant
Building Pathways
09.2020 - 02.2021
Increased resident retention rates by fostering positive relationships between staff and residents through effective communication strategies.
Encouraged student participation in community and social university-sponsored programs.
Participated in therapeutic treatment teams, working to help residents reach individual wellness goals.
Observed and documented resident progress, reporting recorded metrics to house manager.
Aided residents in completing daily routines of care and activities.
Assisted parents and provided support and education to minor residents' families.
Conducted weekly meetings with students to review goals, address issues and provide support.
Helped develop and implement programs to foster community growth and development.