Marra Schmierer
Odessa,WA
Summary
Accountable and ambitious professional with extensive hands-on experience in multifaceted settings. Equipped with analytical thinking and innovative problem-solving skills aimed at identifying, analyzing, and resolving issues. Experienced in managing complex, confidential, and sensitive matters. Dedicated to ensuring seamless communication, personalized support, and efficient processes. Thrive as a resourceful team player while taking ownership of individual projects.
Overview
19
19
years of professional experience
Work History
Substitute Teacher/Paraprofessional
Odessa School District
Odessa, WA
01.2023 - Current
- Providing certified and non-certified coverage for the Odessa School District
- Direct support for school administrators, teachers, staff, and students K-12
- Strategically implant effective classroom management practices to maximize engagement and participation
- Create reports for teachers on student attendance, lesson plan progress, discipline, and achievements.
- Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
- Increased student comprehension by utilizing differentiated instruction methods tailored to individual learning styles.
- Supported implementation of school-wide initiatives aimed at improving academic achievement and student well-being.
- Integrated technology into lesson plans, increasing student interest and participation in subjects.
- Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
- Supported special education teachers in implementing accommodations and modifications for students with diverse learning needs.
Executive Board, Operations Team, Candidate Coordinator
University of Phoenix Chapter, National Society of Leadership and Success
01.2023 - Current
- Working with the University of Phoenix’s Chapter of the NSLS
- Reports to the Associate Director of Recruitment
- Supports employee retention through recruitment, interviewing, and recommending applicants
- Oversees Operations Team’s communication
- Compile and deliver comprehensive weekly reports outlining key performance metrics
- Liaises between candidates and executives
- Google Docs management
- Collaborated with stakeholders to develop actionable strategies aligned with corporate goals and objectives.
- Managed cross-functional teams for successful project completion within budgetary constraints and deadlines.
- Enhanced operational efficiency by streamlining workflow processes across multiple departments.
Medical Assistant
Odessa Memorial Healthcare
Odessa, WA
01.2021 - 01.2023
- Leveraged exceptional organization and planning skills to perform day-to-day administrative and clinical duties
- Enhanced patient well-being by offering comprehensive information, valuable services, and dedicated assistance
- Initiated monthly compliance audits on approximately 30 Controlled Substance Contracts
- Patient-centered care through education, empowerment, and care coordination
- Prior authorizations for clinical and pharmaceutical needs
- Provided physical assessments and patient history reporting
- Collaborated with physicians for DOT, Well Child, and Medicare Wellness exams
- Participated in physician recruitment
- Developed the clinical laboratory training program
- Strategic planning processes to enhance patient care
Pharmacy Assistant
Odessa Drug
Odessa, WA
01.2017 - 01.2021
- Enhanced efficiency by implementing an in-house electronic pharmacy management system (Pharmaserve) to manage prescriptions while ensuring smooth communication with physicians, nurses, and pharmacists
- Provided patient support for third-party insurance issues
- Successfully filled 100 prescriptions daily through teamwork
- Improved customer satisfaction by addressing in-store and phone inquiries
- Started pharmaceutical prior authorization
- Initiated pharmaceutical prior authorizations
- Maintained customer confidentiality by following ethical standards and HIPAA laws
- Executed pharmacy system conversion in 2018 for workflow improvement
- Pharmaceutical inventory management, including controlled drug audits following state regulations
- Empowered patients through effective communication of pharmaceutical information
Laboratory Manager
Odessa Memorial Healthcare
Odessa, WA
01.2006 - 01.2017
- Controlled laboratory functions, including phlebotomy, specimen testing, Meditech use, instrument analysis, administration, and staff training
- Analyzed laboratory workflows and implemented LEAN strategies for operational improvements
- Managed laboratory compliance program per Washington State Department of Health regulatory requirements
- Participated in facility-wide compliance investigations
- Managed and reported on the lab’s annual operating budget
- Negotiated vendor contracts to ensure cost-effectiveness services
- Patient order management
- Policy and procedure management
- Designed and implemented a staff training program
- Facilitated community outreach by organizing annual lab fairs and blood drives
- Maintained Laboratory maintenance in line with WSDH compliance
- Instrument management
- Excelled in deadline-driven environments with efficient task management
- Contributed to two electronic document control upgrades, improving accessibility and collaboration
- Strategic planning to enhance services line
- Attained favorable assessments from the Director of Nursing and Washington State Department of Health, demonstrating exemplary performance and dedication
Education
MBA - Business
University of Phoenix
Odessa05.2025
Master of Arts - Healthcare Administration
University of Phoenix
Odessa, WA05.2025
Phlebotomy Certificate - Allied Health
Lewis And Clark State College
Lewiston, ID12.2001
Bachelor of Arts - Human Development
Washington State University
Pullman, WA05.2001
Skills
Regulatory risk management and compliance
Strategic planning
Marketing: Consumer choice analysis, strategies, ethical implications
Corporate finance: Business valuation
Population health advocacy and education
Health sector policy and governance
Video conferencing: Zoom, Microsoft Teams
Microsoft Suite applications, Power BI
Project Management: Monitor, coordinate, collaborate
Organizational leadership: process improvement, Kotter’s 8-Step model
Operations management
Statistical Data Analysis using Informatics
Hospital Systems: Meditech, Cerner
Human Resource Management: Talent acquisition, training and development, performance management, team building, organizational culture
Timeline
Substitute Teacher/Paraprofessional
Odessa School District
01.2023 - Current
Executive Board, Operations Team, Candidate Coordinator
University of Phoenix Chapter, National Society of Leadership and Success
01.2023 - Current
Medical Assistant
Odessa Memorial Healthcare
01.2021 - 01.2023
Pharmacy Assistant
Odessa Drug
01.2017 - 01.2021
Laboratory Manager
Odessa Memorial Healthcare
01.2006 - 01.2017
MBA - Business
University of Phoenix
Master of Arts - Healthcare Administration
University of Phoenix
Phlebotomy Certificate - Allied Health
Lewis And Clark State College
Bachelor of Arts - Human Development
Washington State University
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