Marri Nelson
Olympia Fields,IL
Summary
Dedicated healthcare professional with a background in medical assistance, recognized for productivity and efficient task execution. Skilled in patient care and clinical procedures. Strong communicator with a deep sense of empathy, excelling in teamwork to enhance patient experiences and provide seamless support to healthcare teams.
Overview
10
10
years of professional experience
Work History
ER Tech
Endeavor Health
Elmhurst, Illinois
10.2022 - Current
- Managed inventory and supplies to ensure materials were available when needed.
- Triage to prioritize care for patients based on severity of their illness or injuries
- Charting
- Paging doctors and answering phone calls
- Code blue team
- IV insertion / Removal
- Phlebotomy
- Offered information, support and comfort to patients and families.
- Assist patients in and out of exam rooms
- Collected blood samples for lab analysis to diagnose disease or screen for health problems.
- Documented patient information accurately in electronic health records.
- Took blood pressure measurements and reported to nurse or physician if above or below normal levels.
- Restocked supplies and cleaned equipment between patients.
- Operated a variety of diagnostic equipment such as EKG's, oxygen saturation monitors, blood pressure cuffs, glucometers, crash cart, and pulse oximeters.
- Ensured compliance with safety standards during transport of patients from one area to another.
- Assisted with CPR and airway clearing procedures during emergencies.
- Provided emergency life-saving measures as needed for cardiac arrest, respiratory failure, and incoming trauma patients.
- Extremity post molding, casting, leg / arm mobilization, boot fittings, and crutch support.
- Wound care
- Transport patients to different areas of the hospital such as radiology or floor units.
- Assist with ambulance transport.
- Assist with watching psych patients.
- Assist doctors and nurses with tray setups, passing instruments, ect.
- Assist with discharge and transfer
- Passing medication under the orders of a nurse of MD
- Assist with CT and X-ray
- Nasal / oral swabs
- Managed a high volume of patients while prioritizing emergent cases for timely interventions.
- Assist with patients experiencing acute traumas, including cardiac arrests, strokes and gunshot wounds.
- Educated and informed patients about their diagnosis, medications, treatments and follow-up care instructions as directed by MD or nurse
- Maintained open and clear communication with physicians to coordinate effective patient care.
- Provided emotional support to patients and their families during difficult times.
- Drug testing
- Utilized computerized Resources and Electronic Health Record (EHR) systems.
Medical Assistant
Innovative Care
Chicago, Illinois
12.2020 - 10.2022
- Answering phones
- EKG
- Phlebotomy
- Post molds
- In house POC testing - collect urine / fecal specimens, Pregnancy testing, nasal / oral swabs, strep testing, RSV, flu, Covid-19
- Tray setups
- Assist with procedures
- Positioned patients properly during examination or treatment for comfort and safety.
- Administered medications under physician's supervision.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Inspected equipment to ensure proper working order prior to use on patients.
- Collected, labeled and stored laboratory specimens properly prior to testing.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Glucose testing
- Responded to patient callbacks and phone-in prescription refill requests.
- Kept facility stocked with necessary supplies, equipment and instruments.
- Instrument sterilization
- Measured BP, O2, respiration, and temperature
- Charting
- Medication administration under MD
- Injections
- Incorporated outside records into charts and EHR.
- Changed dressings on wounds to prevent infection and check for healing.
- Suture / staple removal
- Wound care
- Room turnover after each patient
- Prepare exam rooms for new patients
- Sterilizing instruments
- Vaccine administration
Medical Assistant
Michigan Avenue Immediate Care
Chicago, Illinois
01.2019 - 12.2020
- Answering phones
- Insurance intake
- Scheduling
- Maintained confidentiality of patient information according to HIPAA regulations.
- Processed patient payments and scanned identification and insurance cards.
- Verified insurance coverage for appointments and collected co-payments as required.
- Routed laboratory or diagnostic results to appropriate staff.
- Entered insurance, demographics and health history into patient database.
- Charting
- Immunizations
- Administered medication
- Vaccine administration
- In house POC testing
ED Tech
Northwestern Memorial Hospital
Chicago, Illinois
04.2015 - 12.2019
- Provides wound care
- Cleanses and irrigates wounds using aseptic technique
- Applies simple and complex dressings appropriate to type of wound, including application of ointments (Neosporin, Silvadene) and impregnated dressings (Xeroform, Duoderm).
- Applies Steri-strips as directed
- Performs suture removal
- Assists with splinting and orthopedic devices
- Assists with positioning/immobilization of patients to enable casting
- Applies splinting/orthopedic devices (soft cervical collar, metal and plastic splints, wrist brace, sling, aircast, elastic bandage, knee and shoulder immobilizers, cast shoe, posterior mold, plaster cast)
- Instructs assistive devices and ensures patient competency in crutch walking, cane usage
- Performs ECGs.
- Performs Stat, chest pain, ECGs within 10 minutes
- Accurately enters patient data for procedure
- Ensures order entry into Powerchart
- Retrieves previous ECGs for comparison
- Presents ECGs to ED Attending for review and documents activity
- Transmits data every two hours
- Performs phlebotomy in addition to specimen collection (urine, stool, sputum)
- Labels and processes specimens according to established protocols and policies
- Performs bedside waived testing procedures and maintains annual competency
- Assists with admission, transfer, and discharge process
- Prepares patient and room for MD or RN assessment, evaluation, diagnostic and therapeutic procedures (work may require lifting and positioning of patients)
- Obtains vital signs and routinely reassess vital signs
- Applies cardiac monitor/pulse oximetry
- Prepares oxygen, suction equipment, and other respiratory aids
- Collects and records intake and output
- Administers and assists with direct patient care and patient hygiene activities
- Makes rounds of patients and anticipates their needs
- Answers patient's call lights promptly
- Applies comfort and safety measures
- Transports and/or retrieves patients, specimens, equipment and/or supply as needed, including to front door on discharge.
- Documents on medical record all patient care provided, including charge voucher
- Removes fixed rings using ring cutter and ensures identity and possession of patient belongings
- Performs CPR
- Performs morgue care
Education
High School Diploma -
Prairie State College
Chicago Heights, ILSkills
- Phlebotomy
- CPR
- Tray setup
- Assist with procedures
- IV insertion
- Wound care
- Post molds, crutches, boot mobilization
- Vaccines
- Nasal/Oral swabs
- EKG
- Medication administration
- Patient triage
- Time management
- Team collaboration
- Emergency response
- Data entry skills
- Critical thinking
- Organizational skills
- Flexible and adaptable
- Multitasking
- Patient communication
Timeline
ER Tech
Endeavor Health
10.2022 - Current
Medical Assistant
Innovative Care
12.2020 - 10.2022
Medical Assistant
Michigan Avenue Immediate Care
01.2019 - 12.2020
ED Tech
Northwestern Memorial Hospital
04.2015 - 12.2019
High School Diploma -
Prairie State College