Marrica Gibson
Clarksville,FL
Summary
Coachable professional seeking Insurance Professional role with 3 years of experience in healthcare settings. Proven ability to collaborate with diverse teams, maintain accurate records, and ensure compliance with regulatory standards. Strong skills in communication, attention to detail, and problem-solving, complemented by a self-driven and disciplined work ethic. Customer-focused professional with a background in customer service roles. Known for providing top-notch client support while maintaining high levels of customer satisfaction and loyalty. Strengths include exceptional communication, problem-solving skills, and ability to handle multiple tasks simultaneously. Proven track record of consistently improving operational processes to enhance the overall customer experience.
Overview
4
4
years of professional experience
Work History
Food Support Worker
Florida State Hospital
Chattahoochee, FL
08.2021 - Current
- Assisted in the preparation and serving of meals to patients, ensuring adherence to dietary guidelines and nutritional standards
- Maintained cleanliness and sanitation of kitchen and dining areas, complying with health and safety regulations
- Collaborated with dietary staff to coordinate meal schedules and accommodate special dietary needs of patients
- Monitored inventory levels of food supplies and reported shortages to management for timely replenishment
- Operated kitchen equipment safely and efficiently, following established protocols and procedures
- Participated in training sessions to enhance knowledge of food safety practices and improve service delivery
- Assisted in the setup and breakdown of dining areas for special events and functions within the hospital
Diet Tech
Florida State Hospital
Chattahoochee, FL
07.2023 - 01.2025
- Assist in planning and implementing nutritional programs and meal plans for patients, ensuring dietary needs and preferences are met
- Collaborate with dietitians and healthcare professionals to assess patient dietary requirements and develop individualized nutrition care plans
- Monitor and document patient progress, adjusting meal plans as necessary to optimize health outcomes
- Educate patients and their families on nutritional guidelines, healthy eating habits, and dietary modifications
- Prepare and distribute meals and snacks in accordance with prescribed dietary guidelines and safety standards
- Maintain accurate records of patient dietary information, meal plans, and nutritional assessments
- Ensure compliance with hospital policies, procedures, and regulatory standards related to food service and nutrition
- Participate in quality improvement initiatives to enhance the effectiveness of dietary services and patient satisfaction
- Recognized by management for providing exceptional customer service.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Worked effectively in team environments to make the workplace more productive.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Conducted system analysis and testing to identify and resolve technical issues or inefficiencies.
- Managed inventory and supplies to ensure materials were available when needed.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Education
High school diploma -
Sneads, FL01.2021
Skills
- Data Entry Accuracy
- Attention to Detail
- Time Management
- Organizational Skills
- Data Management
- Communication Skills
- Problem-Solving
- Basic Computer Skills
- Self-driven
- Communication
- Leadership
- Discipline
- Character
Timeline
Diet Tech
Florida State Hospital
07.2023 - 01.2025
Food Support Worker
Florida State Hospital
08.2021 - Current