Cheryl Culbreath
Atlanta,GA
Summary
Detail-oriented Customer Service Professional experienced in enhancing client satisfaction and operational efficiency across food service, financial services, and travel industries. Developed new agents and fostered team collaboration to drive improved service outcomes. Managed client inquiries and resolved issues while maintaining compliance with safety standards, delivering accurate and effective service.
Overview
10
10
years of professional experience
Work History
Senior CASHIER/ Food Service Worker
Fulton County Schools
College Park , Ga
01.2026 - Current
- Processed cash transactions accurately at school cafeteria.
- Maintained clean and organized checkout area to enhance customer service experience.
- Ensured compliance with health and safety regulations in food service areas.
- Stocked shelves with merchandise according to company standards.
- Organized cash drawers and processed payments to streamline transactions.
- Maintained accurate records of daily transactions using computer software programs.
- Participated actively in training sessions designed to increase efficiency in job performance.
- Served meals to students in a friendly manner to promote a welcoming cafeteria environment. to students in a friendly and courteous manner.
- Completed multiple food service duties and prepared food items in accordance with school recipes and guidelines. preparation of food.
Travel Agent/Global Marketing Director
PlanNet Marketing
Atlanta, GA
08.2016 - Current
- Collaborated with diverse team members to accomplish goals and resolve product and service issues.
- Conducted market research to identify target markets and assess customer needs for increased revenue in travel business.
- Coached and developed over 300 new agents to establish profitable travel businesses and long-term legacies.
- Coached, trained and developed over 300 new agents with a travel business to create an aggressive income and legacy.
Independent Travel Agent
On The Move Travel
Atlanta, GA
08.2016 - Current
- Provided expert advice on destinations, accommodations, and activities.
- Planned customized travel itineraries for clients based on preferences and budget.
- Researched and booked flights, hotels, and rental cars for clients.
- Communicated with vendors to secure the best rates and services.
- Assisted clients with travel documentation and visa requirements.
- Managed client inquiries and resolved travel-related issues promptly.
- Coordinated group travel arrangements for clients, churches, and organizations to ensure seamless experiences.
- Developed and executed marketing strategies to attract new clients and enhance retention of existing ones.
- Cultivated strong value-added relationships with customers daily by delivering accurate travel itinerary and knowledge to drive business development.
Education
Mutual Funds
Salute Associates Business School
Boston, MA08-1986
High School Diploma -
New Bedford High School
New Bedford, MA05-1986
Skills
- Deposit preparation
- Transaction processing
- POS system proficiency
- Data entry accuracy
- Financial reporting
- Deposit preparation
- Customer service
- Customer relationship management
- Customer complaints handling
- Coaching and mentoring
- New hire training
- Cashier training
- Problem solving
- Time management
- Motivational skills
- Positive attitude
- Customer service
Timeline
Senior CASHIER/ Food Service Worker
Fulton County Schools
01.2026 - Current
Travel Agent/Global Marketing Director
PlanNet Marketing
08.2016 - Current
Independent Travel Agent
On The Move Travel
08.2016 - Current
Mutual Funds
Salute Associates Business School
High School Diploma -
New Bedford High School