Ciara Cherry
Durham,NC
Summary
Authorized to work in the US for any employer Knowledgeable Food Service Supervisor keeps teams working smoothly and efficiently. Proficient in team leadership, schedule management and inventory coordination. Proven history of innovative management and detail-oriented work. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Food Service Supervisor
Aramark
Durham, NC
12.2020 - Current
- Maintained health and food safety standards at all stages, from storage through delivery.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Kept guest and work areas clean, organized and sanitized per established standards.
- Ordered new supplies and food to maintain service levels.
- Controlled labor hours and inventory costs through hands-on management and proactive changes.
- Set schedules for 25 staff by planning and designating shifts and hours.
- Optimized organizational processes by effectively managing crew schedules while adhering to contractual restrictions.
- Carried out day-day-day duties accurately and efficiently.
- Worked flexible hours; night, weekend, and holiday shifts.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
Food Prep, Customer Service/Bookkeeper
Sodexo
Morrisville, NC
07.2010 - 04.2019
- Kept workstation and equipment clean, organized, sanitized and sufficiently stocked.
- Sanitized work surfaces between food preparation, avoiding cross-contamination and maintaining food safety guidelines.
- Measured, mixed and cooked ingredients following directions and nutritional restrictions.
- Processed payments effectively and accurately handled cash, credit, debit and personal check transactions.
- Assisted customers by answering questions and fulfilling requests.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Supervised daily bookkeeping operations with attention to accounts receivable, accounts payable, banking reconciliation and disbursements.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots and other equipment.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Food Preparation Worker, Lead Cashier and Barista
Aramark
Durham, NC
05.2007 - 07.2010
- Salad bar and Deli Prep, Data entry, serving on the line, Catering
- Sanitized work surfaces between food preparation, avoiding cross-contamination and maintaining food safety guidelines.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Packaged and stored food products following proper handling and preservation methods.
- Monitored and maintained required food temperatures for safety.
- Operated cash register to record transactions accurately and efficiently.
- Completed weekly check runs and maintained accounting ledgers by verifying and posting account transactions into accounting system.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Maintained regular and consistent attendance and punctuality.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
Customer Service Assistant Manager
Lowes Foods, LLC
Durham, NC
03.2001 - 08.2007
- Enabled customers to feel welcomed, important and appreciated by answering questions about products sold throughout store.
- Handled approximately daily credit and cash transactions for customers with accuracy and speed.
- Counted money in drawers at beginning and end of each shift.
- Maintained reports of transactions and greeted customers when entering and leaving establishment.
- Processed accurate and efficient sales and return transactions to facilitate customer satisfaction.
- Maintained and processed invoices, deposits and money logs.
- Verified postings to ledgers to confirm accurate entry and account balances.
Pizza Maker, Customer Service Representative
Domino's
Durham, NC
07.2000 - 09.2006
- Operated pizza oven and other kitchen equipment safely to protect team members from harm and equipment from damage.
- Monitored and maintained clean working areas and cooking surfaces.
- Prepared raw materials for cooking by cutting vegetables and preparing dough.
- Wiped down counters and food prep stations using bleach and clean cloths.
- Handled cash register operations by applying coupons, giving customer totals and processing cash and credit card payments.
Education
High school diploma - Business
Jordan High School
Skills
- Staff Leadership
- Database Interface and Query Software
- Money Handling
- Staff Scheduling
- Deposit Preparation
- Labor and Food Cost Control
- Safety and Sanitation Standards
- Timesheet Organization
- Guest Interaction
Certification
Bookkeeping (10+ years)
Customer Service (10+ years)
Food prep (10+ years)
Catering (5 years)
Driver (10+ years)
Supervisor (3 years)
Barista (8 years)
Coffee Experience (10+ years)
Food Service (10+ years)
Food Handling (10+ years)
Kitchen Experience (10+ years)
Documentation review
Timeline
Food Service Supervisor
Aramark
12.2020 - Current
Food Prep, Customer Service/Bookkeeper
Sodexo
07.2010 - 04.2019
Food Preparation Worker, Lead Cashier and Barista
Aramark
05.2007 - 07.2010
Customer Service Assistant Manager
Lowes Foods, LLC
03.2001 - 08.2007
Pizza Maker, Customer Service Representative
Domino's
07.2000 - 09.2006
High school diploma - Business
Jordan High School
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