Office Ally
Marry Wiggins
Senior Medical Biller
PHOENIX ,AZ
Summary
Efficient Accounts Receivable Specialist offering 6 years of experience in accounts receivable functions. Excellent knowledge of collection and claims procedures with strong communication skills utilized in resolving customer queries. Skilled in accurately preparing weekly and monthly reports within tight deadlines.
Overview
6
6
years of professional experience
4
4
years of post-secondary education
Work History
Senior AR Specialist
CodeMax Medical Billing
Van Nuys, California
03.2022 - Current
- Trained new hires on accounts receivable procedures, contributing to a knowledgeable and efficient workforce.
- Prepared detailed aging reports for management review on a regular basis, highlighting potential risks in the AR portfolio.
- Boosted team productivity, managing a high volume of accounts while maintaining close attention to detail and accuracy.
- Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers.
- This involves tracking and identifying claims that have been rejected or denied by insurance companies. Claims could be denied for reasons such as incorrect coding, missing documentation, or issues with patient eligibility.
- Performed targeted collections on past due accounts aged over 60 days.
Account Manager
Independent Medical Billing, LLC
Glendale, AZ
01.2019 - 02.2022
- Collaborated with various departments to resolve discrepancies in billing data, maintaining a high level of accuracy for all invoices generated.
- Developed comprehensive reports on billing activities for senior management, enabling informed decision-making regarding departmental goals and strategies.
- Streamlined billing processes by implementing automated systems, reducing errors and improving efficiency.
- Trained junior staff members on proper billing practices, contributing to an overall increase in team productivity and accuracy levels.
- Provided excellent customer service to clients, addressing concerns and queries related to their bills promptly and professionally.
Education
Bachelor of Science - Computer & Information Sciences
The University of Arizona
Tucson, AZ 85721, United States 03.2014 - 01.2018
Skills
AR aging reports
Payment tracking
Payment plan negotiation
Accounts receivable management
Professional ethics
Client communication
ERP systems
Relationship building
Month-end closing procedures
Collections management
Aging reports analysis
Microsoft Excel
Credit and collections
Additional Information
In addition to my medical billing experience, I have 4 years of experience in Credentialing. During this time, I was responsible for verifying healthcare providers' qualifications, maintaining their credentialing status, and ensuring compliance with insurance networks. I handled the application process, re-credentialing, and managed the documentation needed for successful credentialing. I have working experience in following states (NY, NJ, CO, AL, AR, PA, TX, MI,
MD, VA, DC, WI, WA, OR, CA, NV, GA, FL, OH, DE, DE, AZ, IL, IA, KS, MA, MO, NH, NC, RI and TN). My expertise in credentialing has allowed me to streamline workflows, ensuring that providers are accurately represented and eligible to receive payments from insurance companies.
Software
AdvancedMD
ECW
Dr Chrono
Netsmart
Kareo
Epic
Athena Health
Practice Fusion
Timeline
Senior AR Specialist
CodeMax Medical Billing
03.2022 - Current
Account Manager
Independent Medical Billing, LLC
01.2019 - 02.2022
Bachelor of Science - Computer & Information Sciences
The University of Arizona
03.2014 - 01.2018
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