Mars Burgess
South Yarmouth,MA
Summary
Skilled in managing complex tasks and projects, working in high-expectation environments, seeking to transition into a more fitting career. Expertise in problem solving, both on a technical and interpersonal level, as well as time and resource management. Dedicated to using skills and talents to make the most impactful contributions.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Millwork Specialist-Pro Account Manager
Home Depot
Brockton, MA
10.2021 - 02.2023
- Operating and maintaining machinery,
- Using CAD to design custom doors, windows, and other home features for customers facing unique challenges.
- Used project management and logistics programs to manage technicians, materials, sales, and appointments.
Custom Framing Manager
Michaels
Plymouth, MA
03.2021 - 07.2021
- Ensured quality from creation to assembly, managed finances, and handled customer interactions.
Cell Phone Technician
MarketSource/Target Mobile
Hanover, MA
07.2020 - 12.2020
- Managed appointments, customer service, promoted, sold, and activated mobile phones on multiple networks.
- Applied Cyber-security basics
- Thrived in a position with flexible hours, and little overhead. Meeting and exceeding goals regularly.
Electronics Associate
Target
Raleigh, NC
10.2018 - 05.2019
- Provided customer service over the phone and in person, and maintained a working understanding of new products, to be able to make educated recommendations to customers.
Education
Associate Of Arts And Sciences - Psychology
Vance-Granville Community College
Louisburg, NCHigh school diploma - undefined
Vance-Granville Community College
Louisburg, NC01.2017
Skills
- Microsoft azure
- JIRA
- Workday
- Typing
- Working understanding of cybersecurity basics
- Conflict management
- Zoom and Microsoft teams
- Customer service
Certification
Microsoft Azure
Google IT support
Google Cybersecurity Fundamentals
Fun fact:
I have two cats, their names are Taco Truck and Sir Fitzroy Maplecourt, Knight (in Absentia) of the Realm of Goodcastle (Yes, the whole thing.)
Taco Truck is obsessed with cereal milk, and will scream at you, to give her your bowl, until you do.
Timeline
Millwork Specialist-Pro Account Manager
Home Depot
10.2021 - 02.2023
Custom Framing Manager
Michaels
03.2021 - 07.2021
Cell Phone Technician
MarketSource/Target Mobile
07.2020 - 12.2020
Electronics Associate
Target
10.2018 - 05.2019
High school diploma - undefined
Vance-Granville Community College
Associate Of Arts And Sciences - Psychology
Vance-Granville Community College