Marsalis Holloway
Charlotte,NC
Summary
Exude a significant role in a business setting and contribute to the success of a company. Team player and willing leader with a love for adapting to new environments at a quick pace. Adept individual with more than 4 years working as Sales Representative for versatile retailers. Provided superior customer service by responding to requests, inquiries, concerns and suggestions. Flexible and calm under adverse circumstances, and very personable for potential clients/customers.
Overview
9
9
years of professional experience
Work History
Lead Video Editor
H&H Productions
06.2021 - Current
- Created and Distributed over 500+ video projects in less than a 5 year span
- Accrued over 70 million views and counting on video productions via Youtube and other social media platforms
- Organized and worked with raw footage from multiple cameras and sources.
- Combined text, video and other composited elements onscreen to create logical, coherent layouts.
- Delivered edits with multiple camera angle choices, titles, graphics, audio, and special effects.
- Contributed new ideas and looked for ways to improve content editing and processes.
- Worked tight deadlines with team or independently and made quick creative editing decisions to maintain high quality of work.
Sales Representative
The Home Depot Measurement Services, Cumberland Pkwy
08.2019 - 06.2022
- Quoting and selling the company product (carpet) to customers.
- Utilizing multiple system tools and programs in order to accurately quote and perform.
- Accurately conveying and informing the customer of the process of moving forward with the product once sold.
- Recording daily sales in order to analyze, improve, and track progress.
- Established months of reaching $250,000+ in sales
- Developed and implemented sales strategies to increase profits.
- Retained excellent client satisfaction ratings through outstanding service delivery.
Live Chat Agent
PFSweb
07.2018 - 06.2019
- Chat agent for Lancome.
- Respond to inbound chats, for order placement, up sell/cross sell additional items and resolve customer issues.
- Performed live chats with 3 customers at once reaching up to 90+ chats at peak daily.
- Accurate and efficient order entry and maintenance of customer files.
- Monitored multiple databases to keep track of all company inventory.
- Updated customer data in internal system, adding detailed notes.
Sales Representative
The CMI Group
11.2016 - 04.2017
- CMI Group call center for multiple companies.
- Calling Agent Payment Services Dept.
- Built positive and productive customer connections to drive consistent sales.
- Handled 100+ outbound/inbound calls daily, meeting and exceeding company sales quota, while maintaining 100% attendance .
- Negotiated and closed deals with minimal oversight.
Education
Business
Excellence Scholarship University of North Texas at Dallas
Dallas, TXGeorgia State University ( Transfer 2020)
Atlanta, GA2022
General Business
University of North Texas At Dallas (2017 - 2019)
Dallas, Texas2019
Winfree Academy Charter School
Dallas, TX2017
Skills
- Data Entry
- Quick Learning
- Customer Support
- Systems and software programs
- Customer relations
- Order processing
- Team Building
- Inbound and outbound calling
- Youth Volunteering
- sports Knowledge
- Live Chat Support
- Continuous learning attitude
- Advanced video editing
Timeline
Lead Video Editor
H&H Productions
06.2021 - Current
Sales Representative
The Home Depot Measurement Services, Cumberland Pkwy
08.2019 - 06.2022
Live Chat Agent
PFSweb
07.2018 - 06.2019
Sales Representative
The CMI Group
11.2016 - 04.2017
Business
Excellence Scholarship University of North Texas at Dallas
Georgia State University ( Transfer 2020)
General Business
University of North Texas At Dallas (2017 - 2019)
Winfree Academy Charter School