Summary
Overview
Work History
Education
Skills
Certification
Employee of the Month
Interests
Timeline
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Marsha Burton

Willard,UT

Summary

Proven leader with extensive experience at Walmart, adept in fostering a culture of continuous learning and maintaining high standards of cleanliness and organization. Excelled in managing employee relations and developing effective training programs, demonstrating strong work ethic and self-motivation. Skilled in MWS, HR policies and procedures significantly contributing to workforce efficiency and compliance.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Fuel Station Attendant

Walmart
11.2023 - Current
  • Contributed to a strong customer retention rate by fostering positive relationships through friendly conversation and attentive service.
  • Maintained a professional appearance and attitude while on duty to represent the company positively in all interactions with customers or vendors.
  • Maintained a clean and organized station by conducting regular inspections and addressing spills or debris promptly.
  • Handled emergency situations calmly and efficiently by following established protocols for spill containment or fire suppression procedures.
  • Participated in ongoing training programs for safety regulations, equipment updates, or company initiatives as required.

People Lead

Walmart
07.2019 - 10.2023
  • Managed employee relations, investigating and resolving conflicts to maintain a positive work environment.
  • Oversaw payroll functions, ensuring accuracy while maintaining strict confidentiality standards for sensitive employee information.
  • Oversaw employee retention strategies aimed at reducing turnover rates while maintaining a motivated workforce.
  • Managed last-minute schedule changes with minimal disruption to daily operations or customer service levels.
  • Monitored employee attendance and punctuality, addressing issues promptly to maintain optimal staffing levels.
  • Collaborated with department managers to resolve scheduling conflicts and ensure smooth operations.
  • Demonstrated and communicated solid knowledge of company's legal and regulatory HR policy and procedures as well as local, state, and federal laws ( ADA, FMLA, HIPPA, child labor laws) Upheld standards, procedures and reporting violations.
  • Adapt to changing work demands.
  • Sedgwick
  • Schedule to demand
  • Maintained accurate records of all onboarding activities, ensuring compliance with company policies and legal requirements.
  • Created smooth onboarding processes to help new hires adjust to company policies, procedures and processes.
  • Trained new hires in technology required to access company systems and complete job tasks.
  • Worked closely with new hires, answering questions and addressing various concerns during onboarding process.
  • Helped new hires complete and submit required paperwork, set up benefits accounts, and initiate direct deposits.


Training Coordinator

Walmart
05.2011 - 07.2019
  • Maintained accurate records of employee participation in training events, tracking progress towards learning objectives.
  • Collaborated with department managers to design customized training plans aligned with organizational goals.
  • Promoted a culture of continuous learning within the organization by encouraging employee engagement in training opportunities.
  • Facilitated cross-departmental training sessions to promote better understanding of interdepartmental roles and improve collaboration.
  • Handled onboarding background checks and drug screenings.
  • Collaborated with subject matter experts to create accurate training content.

Education

High School Diploma -

Bear River High School
Garland, UT
05-1999

Skills

  • Strong Work Ethic
  • Cleanliness and Organization
  • Patience and Empathy
  • Sedgwick
  • MWS - Schedule to demand
  • Self-Motivation and Initiative

Certification

People Lead Academy

SERVE SAFE testing proctor

Alcohol and tobacco proctor

Class C fuel station certification

Inclusive leadership and diversity


Employee of the Month

Leadership and compassion for others.

Multiple merit incentives

Interests

Spending time with family

Photography

The mountains!

Interior Design creating atmospheres for warm welcoming environments



Timeline

Fuel Station Attendant

Walmart
11.2023 - Current

People Lead

Walmart
07.2019 - 10.2023

Training Coordinator

Walmart
05.2011 - 07.2019

High School Diploma -

Bear River High School

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Marsha Burton