Marsha Carter
Catonsville,MD
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. The principles and major skills will easily applied to a new field. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
10
10
years of professional experience
4
4
years of post-secondary education
Work History
Wait Staff
Charlestown Retirement Community
09.2013 - Current
- Serve residents and guest meals in a friendly and serve-oriented manner
- Ensure proper appearance and portions of food on each plate
- Maintain dining and kitchen sanitation requirements
Education
Bachelor of Arts - Marketing
Coppin State University
Baltimore, MD 08.2020 - Current
Associate of Arts - Business Administration
The Community College of Baltimore County
Catonsville, MD12.2018
Skills
- Microsoft Office
- Business Administration
- Conflict Resolution
- Communication
- Administrative Skills
- Customer Service
- Salesmanship
- Staff Training
- Law
- Economics
- Accounting
- POS System Operation
- Resident Support
- Order Management
Courses Training
- Accounting l & ll
- Business Management
- Economics: Micro & Macro
- Principles of Marketing
- Human Resource Management
- Principles of Management
- Communications
Timeline
Bachelor of Arts - Marketing
Coppin State University
08.2020 - Current
Wait Staff
Charlestown Retirement Community
09.2013 - Current
Associate of Arts - Business Administration
The Community College of Baltimore County
Similar Profiles
Shantrice DoughtyShantrice Doughty
Med Tech/ Cna at Charlestown Retirement CommunityMed Tech/ Cna at Charlestown Retirement Community
Aysia Lang-ButlerAysia Lang-Butler
Server at Charlestown Retirement CommunityServer at Charlestown Retirement Community
TIARRA SARINA FERGUSONTIARRA SARINA FERGUSON
Medication Technician at Charlestown Retirement CommunityMedication Technician at Charlestown Retirement Community