Marsha Collins
Palm Bay,FL
Summary
Results-oriented Senior Payroll Specialist with over 31 years of experience in managing complex multi-state payroll operations. Expertise in ADP Workforce Now and multi-jurisdictional processing, with a strong focus on compliance with wage and tax regulations. Proven success in executing payroll data reconciliation and year-end activities, while driving process enhancements to ensure 100% audit readiness. Committed to delivering accurate and efficient payroll solutions that support organizational goals and enhance employee satisfaction.
Overview
33
33
years of professional experience
1
1
Certification
Work History
Payroll Manager
Windsor Club Vero Beach
Vero Beach, FL
07.2024 - 02.2026
- Process and monitor bi-weekly payroll operations for 3 companies using ADP Workforce Now, ensuring accurate payroll data reconciliation for diverse employee populations.
- Investigate and resolve discrepancies during quarterly and year-end activities, overseeing the filing of W2, W3, 941, SUI, 940, and 1095-C forms.
- Enhance wage and tax regulations compliance for ERISA Section 125 cafeteria plans and ADP 401K Safe Harbor plans through rigorous annual audits.
- Resolve complex workers compensation classifications and audits, performing detailed gross-to-net rate calculations and monthly self-reporting.
- Establish and implement SOPs to enhance internal controls and optimize training for garnishments, child support, and non-exempt earnings statement compliance.
- Streamlined payroll processing to ensure timely and accurate employee compensation.
- Developed procedures for resolving payroll discrepancies, ensuring prompt resolutions.
- Addressed employee inquiries regarding pay issues promptly, fostering positive relationships between management and staff members.
- Analyzed payroll data trends to identify opportunities for cost savings or process improvements.
- Collaborated with HR to align payroll practices with company policies and labor laws.
- Managed year-end processes, including tax filings and reporting requirements.
- Maintained employee confidence with secure handling of sensitive information during all stages of the payroll process.
- Ensured compliance with federal, state, and local tax laws by staying current on regulations and updating policies accordingly.
- Developed and implemented payroll procedures and policies to determine compliance with regulations.
- Investigated payroll variances and employee claims to resolve discrepancies and balance financial records.
Payroll / Benefits Manager
Cogir Senior Living
Arizona
12.2021 - 04.2024
- Process and lead the full-cycle implementation of Paylocity, merging legacy data from ADP and Paychex Flex to enhance system efficiency and reporting.
- Monitor and execute multi-state payroll for 40 Federal IDs and 28 companies with 4000 employees, maintaining 100% compliance with varied state and local wage and tax regulations.
- Investigate and resolve 401K administration issues, managing yearly audits and 5500 filings to maintain plan integrity.
- Mentor and supervise Payroll Administrators, enhancing departmental performance through regular training and annual performance reviews.
- Remote
- Mentored junior staff in best practices for payroll management, fostering a culture of continuous improvement.
Payroll Manager
Telamon Corporation
Indianapolis, IN
04.2018 - 02.2021
- Process multi-state payroll for over 750 employees across 4 companies using ADP, ensuring precise payroll data reconciliation and tax compliance.
- Direct external payroll audits and maintain strict SOX Compliance, mitigating risks and ensuring audit-readiness for corporate financial reporting.
- Manage international payroll operations for India, demonstrating expert knowledge of local payroll laws and global tax compliance.
- Implemented payroll software enhancements to improve efficiency and reduce errors.
- Led training sessions for staff on payroll policies and compliance updates.
Corporate Payroll Manager
Maplehurst Bakeries, LLC
Indianapolis, IN
05.2011 - 03.2018
- Process and monitor system configuration for 11 companies using KRONOS, optimizing time and attendance tracking for multi-state operations.
- Investigate and resolve Puerto Rico, Federal, and state tax compliance notices, successfully managing complex tax auditing and filing requirements.
- Ensure compliance with union agreements and manage union payroll processing, including accurate dues payments and reporting.
Payroll Manager
CRG Residential, LLC
Carmel, IN
01.2010 - 01.2011
- Executed multi-state payroll processing and reconciled data against general ledger entries to ensure accounting accuracy.
Office Administrator
Crown Management Group, Inc.
Indianapolis, IN
01.2005 - 01.2010
- Administered office-wide payroll and supported executive leadership with financial data reconciliation and reporting.
President, CEO
Automatic Payroll Service, LLC
Greenwood, IN
01.2000 - 01.2005
- Processed multi-state in-house payroll for a client portfolio, focusing on wage and tax regulations compliance across multiple federal IDs.
PR Dir of Operations
Diversified Data Management, Inc.
Indianapolis, IN
01.1993 - 01.2000
- Managed large-scale payroll processing operations, implementing automated solutions for data reconciliation and tax filing.
Education
No Degree - Accounting
Brevard Community College
Patrick Air Force BaseSkills
- Payroll Expertise: Multi-state payroll, Payroll processing, Wage and tax regulations compliance, Payroll data reconciliation, Year-end activities, Payroll Accounting, International Payroll (India), Union Payroll, Workers Comp Audits, 401K Administration
- Payroll processing
- Technical & Platforms: ADP Workforce Now, Paychex Flex, Paylocity, Kronos, Oracle, JDE, Ceridian, Microsoft Excel, Google Sheets, QuickBooks Pro, Sage Timberline
- Compliance & Auditing: SOX Compliance, ERISA Compliance, Tax Auditing, W2/941 Filing, Garnishments, Safe Harbor Plans
- Resolving discrepancies
- Tax compliance
- Payroll tax filings
Certification
Notary Public - Indiana and Florida (2000-01)
Timeline
Payroll Manager
Windsor Club Vero Beach
07.2024 - 02.2026
Payroll / Benefits Manager
Cogir Senior Living
12.2021 - 04.2024
Payroll Manager
Telamon Corporation
04.2018 - 02.2021
Corporate Payroll Manager
Maplehurst Bakeries, LLC
05.2011 - 03.2018
Payroll Manager
CRG Residential, LLC
01.2010 - 01.2011
Office Administrator
Crown Management Group, Inc.
01.2005 - 01.2010
President, CEO
Automatic Payroll Service, LLC
01.2000 - 01.2005
PR Dir of Operations
Diversified Data Management, Inc.
01.1993 - 01.2000
No Degree - Accounting
Brevard Community College